M R Beach And Cottages - Resort hotel in Trivandrum, Edava - Thiruvananthapuram, India

I had a wonderful experience staying at Urban Cliff. The rooms are very pretty, clean and well maintained. The stay is at a walkable distance from the cliff. The service is excellent and the staff and the host are also very friendly.

They tend to cancel the booking at the last moment citing a reason that they don't have enough staff to clean the room/premises. It seems like as if, it is the costomers need to get them the sufficient staff to function. Wake up M R Resorts, every business is customer driven, once the customer walks out due to bad service, never ever again he/she's gonna come back to you. You arrange the staff to get you're resort functioning rather that mentioning this lame reason in order to cancel the bookings. Varkala being a centred tourist spot, this kind of lame reasons might effect your business in the long run.

Very pathetic stay I ever had. Rooms were not at all clean. Damaged door lock as well as Bath room lock. No hot water provided. No toiletries were provided., Not even a blanket. When we asked for blankets they said it was given to other guests. Very rude behaviour from the staff. He was talking as like we went there to stay for free. Switching plugs were not in working condition. Floors and toilets were not clean. Overall u don't deserve a single star.

Our stay was very comfortable and satisfying, and we're very happy with the experience. The place is budget friendly with polite staff, clean environment, delicious food and quick service round the clock. The area is quite easy to access and I'd fully recommend this place to family and friends.

Non-ac rooms were okayish. Just towels, a pillow ,and small medimix soap were given. The location is excellent though. You can get to the beachside by walking 200 meters from your room.

I have been familiar with this beautiful resort since 2012. The ambience, friendliness of the staff and access to the lovely kappil beach are the reasons why I prefer MR cottages for my friends and family visiting Trivandrum. The estuary and the pine trees between the beach and the backwater adds to the experience! And if you're lucky, you could witness bioluminescent waves here, like I did with my friends once.

Beautiful place Recommend to one who love beaches and peaceful atmosphere.

Nice ambience, and right next to the beach. That's the only good thing about this place. There was some talk about new management. They are clueless about the basics of hospitality industry and serve customers. Simple amenities such as towels, toilet paper, soap, shampoo, floor mats, bins, mineral water, etc are not provided. Staff are generally lethargic and non-responsive, neither is there any proper managerial oversight. They did not clean or do our beds daily. Some staff even turned up drunk. They took 3 hrs to get us dinner on day-1 after which we decided not to dine in. Access to beach is a bit dangerous for kids and elderly,as one has to cross a thin coconut log over a moat filled with dirty water.