Lotus Ananta Elite - Hotel in Kota - Kota, India

I stayed in Hotel Lotus Ananta Elite, Kota from 27-28 / August. I had booked Suite room (Room No. 405 & 406). I would like to say that my stay and overall experience was pathetic and below par. Having stayed in previous Ananta properties in Pushkar and Ranthambore, I am sorry to say that Hotel Lotus Ananta Elite, Kota doesn't live up to the expectations and brand value of what Ananta group is offering in another cities. I believe a serious restructuring needs to be done and the management needs to pull up their socks and needs a significant improvement to provide a valuable customer experience. At its present state, Hotel Lotus Ananta Elite, Kota does not qualify to be a part of Ananta group of hotels. Customer books a hotel by seeing the Ananta name tag but the services being offered here are very disappointing. I would list out few of the things which I experienced during my stay : 1. There is no basic hygiene and cleanliness. The washrooms are dirty and in corners tobacco spit stains are there. 2. Coffee Mugs are not clean and filled with dust. 3. Door lock for Room 406 is not working and the door can be opened even from outside. This is a big lapse of security and privacy. 4. Door lock for Room 405 cannot be locked. 5. The showers in the bathroom is only providing hot water and flow of the shower is also severely restricted. 6. The toilet jet flow controller in Room 405 is not working and jet can only be operated by opening/shutting the main valve. 7. The bath tubs are stained and not cleaned properly. 8. There is a peculiar smell coming in Room No.406. 9. The linens and towels provided are soiled and not cleaned properly. 10. Open sachets of sugar are still kept in the room at the coffee station(maybe from previous guest stays.) Lapse of good housekeeping. 11. Housekeeping/Reception staff are slow to respond and have to be reminded again after asking for service by telephone call. Overall I would say that this hotel is best avoidable. It is only functioning because of its rooftop bar/restaurant , which is overpriced in my opinion. The drinks/cocktails are given fancy names but they just taste very bland and are priced quite high. Better to look for other properties near it while in Kota. I would recommend Hotel Ortus which is similarly priced but is well maintained and service is also good. PS: Even after mailing them twice and highlighting the above issues, there has been no response and assurance from the hotel or Ananta Management. That clearly explains how seriously they value their customers and their feedbacks.

Nice and decent hotel... roof top bar is their jewel in the crown.. don't know about breakfast spreas as I visited during extremely low vacancy day... overall VFM

A Tranquil Oasis of Comfort and Luxury - Hotel Lotus Ananta Kota :- I recently had the pleasure of staying at Hotel Lotus Ananta Kota during my visit to Kota, and I must say, it exceeded all my expectations. From the moment I stepped into the hotel, I was greeted with warm smiles and exceptional hospitality that continued throughout my entire stay. The hotel's location is fantastic, situated in a serene and peaceful area that offers a welcome respite from the hustle and bustle of the city. It is conveniently located near major attractions and business centers, making it an ideal choice for both leisure and business travelers. Upon entering my room, I was struck by its immaculate cleanliness and modern design. The attention to detail was evident in every aspect, from the tasteful decor to the comfortable furnishings. The bed was incredibly plush, providing a restful night's sleep after a long day of exploring the city. The hotel staff was undoubtedly the highlight of my experience. They were incredibly attentive and went above and beyond to ensure that my every need was met. Whether it was arranging transportation, recommending local attractions, or catering to special requests, they were always ready to assist with a genuine smile. The dining options at Hotel Lotus Ananta Kota were exceptional. The restaurant offered a diverse menu that catered to various tastes and dietary preferences. The breakfast buffet was a delightful spread of both local and international cuisines, and the quality of the food was top-notch. The attentive staff ensured that every meal was a memorable experience. The hotel also boasts excellent facilities, including a well-equipped fitness center and a stunning rooftop pool. After a long day, I enjoyed unwinding by the poolside, enjoying the panoramic views of the city. Another aspect that deserves commendation is the hotel's commitment to cleanliness and hygiene. In light of the current global situation, they have implemented stringent protocols to ensure the safety of their guests. I felt completely at ease during my stay, knowing that every precaution was taken to maintain a clean and sanitized environment. Overall, my stay at Hotel Lotus Ananta Kota was nothing short of exceptional. It is a haven of comfort, luxury, and impeccable service. Whether you're visiting Kota for business or leisure, I highly recommend this hotel for an unforgettable experience. I look forward to returning to Hotel Lotus Ananta Kota on my next trip to Kota.

Yes lotus ananta hotel is really a great I visit last week and my experience wash really great I appreciate costomer service of lotus ananta And rooftop wash amazing You must visit with your family, and enjoy a great time

Claims to be a 4 star property, but don't fall for the scam that this hotel is. 0 hospitality, pathetic service & hygiene. We had booked a room for 2, the hotel staff didn't bother to check how many towels, dental kits etc are there in the room. Towels & bedsheets were soiled and dirty.

We went There for a conference. It was very good experience there. The food was amazing. and the bonquet hall is good. A great hotel in Kota.

A nice hotel with good rooms and a large and specious party or event halls, Need to improve services and response

I had booked their banquet hall for my baby's birthday event for around 150 people. Overall it was a mixed experience. The banquet hall in itself was good but the most problematic part was my interaction with their sales manager Mr. Ankur Bhatnagar and the kind of service we were offered during the course of the event. He was the primary contact person for us and I think he is too busy a person to be working in the hospitality industry. He would respond as per his convenience even on the day of the event, no backup contact given in case he is not available, no responsibility taken for all the service lapses during the event. Not listing down all the issues experienced to keep it short, but overall I would recommend this place only to people who are willing to take the extra headache of managing each and everything themselves because the staff would just apologise at the end of the event for their lapses or rather point fingers at each other when you finally shout at them.