Lenskart.com at Z Square Mall - Optician in Kanpur - Kanpur Nagar, India

I like their John Jacobs collection and purchased two specs i love their hospitality and the way they test proper my eyes this is soo perfect and my power is accurate i love their service

Experience was so good . Specifically Mr. Ankit Verma was so professional and polite. He listened all the queries and solved my doubts.

Poor customer support. I have to change nose buds of my Vincent chase. They tell me to wait 15 mins for just to change my nose buds even when most staff is free. They tell me "Aapke khade rhne se jaldi nhi ho jayega" and after changing my nose buds they say to immediate review the store I tell them I will review it later but they say "abhi krke jaiye baad me nhi". Previous staff is good when I buy the Vincent chase but this time it's completely different experience.

Great experience great staff Mr Akib javed did my test he is a great guy thanks for the great work

The services are really good. The staff is very helpful and patient. My last visit was well and my problem was resolved real quick by Abhishek.

I have the great experience at store and most effective thing was that person who helped us there

The staff has changed and the current staff has no decency to address the customers concerns. Very bad service.

Horrible service at the store. Had my appointment booked for an eyetest, but upon reaching the store, they told us that only manual testing could be done at the moment and asked us to wait, they kept us waiting for 20 minutes, even then the attendants couldn't satisfactory reply on when would our turn come. Moreover, the frames in display were dirty and not well maintained. The staff too, was very Gauche. Other stores in the city far better.