Lenskart.com at Borivali West - Optician in Mumbai - Mumbai Suburban, India

An perfect eyeglasses, good quality with high precision lenses. Just go for lenskart.

My experience with lenskart was definitely pleasing when it comes to specs however i was humiliated and got publicly discussed with other customers upon asking one extra cover for my specs by girl at the counter named Ms Mahadik while i went to take delivery. Point to note here is she was not the person attending to me. She not only intervened while i was speaking to other staff in the store but also made sure to instigate me by continuously repeating my dialogues. She was not ready to listen to her colleagues as well who requested her to not spk. I wud definitely want to know action taken to improve her. Discussing one customer with other is highly unprofessional behavior. Also we would request to keep cover on sale at the store. Treatment given to me by Ms Mahadik was worst than begger. This incident will be intimated to your corporate office for necessary action.

One of the worst service which I have experience is here I have visit this store for around 4 time every time they say lunch time going and time are 2 to5 pm this is not at all professionals I'm writing this in the store it self waiting around 1.5 hrs now please take an action on this store

I and my Wife We had a very Bad Bad experience with Lenskart Borivali West S V Road branch. I reached at 02:50pm I was told that person doing eye test is having lunch would take half hour, We roamed around and back back to shop after half hour, the person on counter said just now our staff is having in the testing room it may take half hour as a loyal customer we went out and had some snacks and back. This time it was frustrating as it was my Third round and reply was Same. This time the person on counter was Mr Alam. The height was No Response No Politeness No caring about customer or business. In have taken a video and photos. If you are interested in saving your business and brand name I hope you will take action if same issues repeated with other you will lose faith of your customers. Dr Bharat Varma

Mr. Danish Bagavan was very calm during the entire process. He helped us understand various offers and the best quality lenses that will fit our usage as well as beneficial for us.

Extremely helpful staff specially Mr. Manish who guided me throughout my purchase.. Happy customer

Service was at its best the staff was very helpful and special thanks to Mr.Alam for guiding me throughout the purchase..

Pathetic service from Borivali staff my order was delayed no follow up from them when I called they said call at 9pm during closing hours least bothered even when I was there at the store while purchasing out of 4 staff members only 1 was attending and rest 3 were having lunch and the customers were told come after 40 minutes people come al the way and get to hear the store is closed due to lunch also 9.30 is the closing time but the shutter is half closed by 9pm itself if we call them about the delivery different statement and next call they just hang up the call rubbish service from the staff of Borivali better to go to Mahavir Nagar they have great service