Kushal's Fashion Jewellery - Jewelry store in Thiruvananthapuram - Thiruvananthapuram, India

I want to comment on the excellent customer service shown by the shop Manager Fejin at Travancore Mall Trivandrum. Fejin ordered a garland set from the warehouse and got it delivered within two days and he communicated with me and updated me till the very end and he personally got it delivered at my relative's house. I can't thank him enough for the world class customer service shown by him. I wish him all the very best in his career Warm regards Sudhir

I am writing to express my deep disappointment regarding the recent jewellery purchases I made from both your physical store at the Mall of Travancore in Trivandrum and your online website. Unfortunately, both of these purchases have left me unsatisfied. I visited your store at the Mall of Travancore and was captivated by a zircon necklace. Intrigued by its design, I decided to purchase it for INR 1680. However, my excitement turned into dismay when I noticed that the rose gold coating had started to peel off even before a proper wear. This was extremely disheartening as I had anticipated a much higher level of durability and quality from your products. In addition to the disappointing experience at the physical store, I also placed an order on your website for a few pieces of jewellery. Among these, I chose to wear a gold-plated earring for a single day. To my utter surprise, the earring began to lose its gold plating and turned grey within a matter of hours. Such a rapid deterioration of the product's quality left me utterly dissatisfied and frustrated. I must emphasize that I had great expectations from Kushal's Jewellery, both from your established reputation and the initial appeal of your products. However, my experiences have been far from satisfactory.

Gorgeous collection of jwellery, really like the piece I bought for myself.

Great shopping experience at Kushals in Mall of Travancore. Helpful staff. Has to mention the service of Style Associate Mr. Amal. Will definitely visit again.

Very limited collection in silver at the Trivandrum showroom. The staff is always ready to help. Would like to specifically mention Aishwarya, who was very cordial.

Such a delightful visit and such a wealth of jewellery available. The people were very kind and we received the best quality of jewellery at reasonable price. Happy and satisfied purchasing.

Excellent customer service. Especially sales staff Amal and Aishwarya have been helpful throughout for choosing the best suited products.

I purchased many things at kushals because of aishwarya. She patiently showed us every single model and was very friendly and passionate.