Kundu Tour & Travels - Tour operator in Siliguri - Jalpaiguri, India

Your service is absolutely wonderful. Cheaper than the hotel direct or any other booking site. You got back to us strait away and no issues at all in the other end. Will definitely avail your services again. Highly Recommend Kundu Tours and Travels.. Thank you Mr. Arnab Kundu and Mr. Ranjit Dey.. Thank you for this great tour plan, the perfect bengali food and your lodging. We are very satisfied with your service at this pricing.. only one suggestion from me to you, try not to add south khayerbari tiger reseved centre and buxa jayanti sightseeings in the dooars trip.. Nothing interesting is there to watch.. the people are very avaricious for money. They force to pay extra money for each and every point. Whatsoever the entire tour package is reasonable and perfect for a middle class family outing..

Owner is desperate to make sure you book the trip. Once the trip is booked, he will make sure maximum money is getting into his pocket. He will cancel few of the trips to get more money. Owner is staying in Siliguri. Doesn't have his own people in other places. So he uses contacts for tours. Those people will ask for extra money throughout the trip. Don't go for package. Go to the place and book with local tour operators for one two day ata to ime. Complete loss if yu ou book package with people like Arnab Kundu. Fraud person.

At first, they make us wait for 2 hours in a stand without any information. According to Mr. Indrojit (coordinator) the vehicle we supposed to catch is waiting for us only but when we reach to the stand we realised that we are the only one in that vehicle and we have to wait for 8 more passengers to make the vehicle. And the hussle didn't end here, they changed the vehicle for other passanger and moved a different vehicle for Gangtok and make us wait for 2 hours. I tried calling Mr. Indrojit and complain the same, but after hearing the issue he disconnected the call and when I tried again he didn't pick-up the call. Overall the experience was too bad. I am not recommend this to anyone.

I booked a 4 nights package for my elderly parents to Darjeeling and Sikkim. From the time I started my interaction with them, it had been a very smooth sailing. Their rates were quite reasonable and the service we received as unparalleled. They even upgraded them to an innova while I had requested only for a budget car. The driver was well educated, polite and extremely accommodative. They quickly made changes to the itinerary based on the weather conditions ( there was rainfall and some landslide on one of the days) and made sure they could make the best of the time. The accommodation they offered in darjeeling was quite average ( was in some small lane off the main road however most budget accoms in darjeeling are that way ) however the one in Sikkim was great for the view and service it offered. Breakfast and dinner was included in the package and was truly value for money. They recomended a few extra things now and then during the journey without being pushy about it which is a very rare thing with travel agents nowadays. They definitely delivered what they promised and even more! My parents are senior citizens and they covered quite a bit of the area in the 4 days they were there in quite a relaxed manner- would not have been possible without the help of Arnab and his team. Would definitely recommend these guys if you are looking for a reliable and cost-effective travel agent in that area.

personally i think the operators themselves are lovely people but the issue is the tour is not planned by that single head, instead its spread among many agencies. so i had to deal with many bad hotel managers and their owners. they provided Suvarna homestay in lava which has electrical fault and you would get mild electrical shocks if you touch the geysers switch. they did not take us to a particular destination even after including it in itenerary and it was a part of package. there was no extraordinary circumstances, they just couldn't manage the drivers.

I have very good experience about Kundu Tour & Travels in Siliguri. They made me a trip to Sikkim and Darjeeling - car with driver, accommodation, day trips etc. - and then Bhutan. Every thing was well organized. Mr. Arun very helpful and careful all of time, the driver excellent. Thanks for such a good experience. I am grateful. Edith - 74 year - globetrotter with lot of experiences from all over the world.

The bus takes 24 hours to reach destination that takes only 12 hours. The most horrible experience ever.push bak seats never work.you always get a feeling that any part of the bus may break open any time.when it rains then you may get wet also.there a hell lot of leakages. It suddenly stopped midway and they could not even repair the bus themsleves. One of the passengers had to start the bus. They pick up running passengers on the way and you will have to share your costly previously booked seats with such people. They dont even allow passengers to keep luggage in the respective places made on bus , instead you have to carry them along with making your legroom more and more conjested. The conductor was notorious with cheapest mannerism. Its better not to travel and stay at home than travelling by this kundu tour and travels bus.

Very good behaviour each and every person