KJSP Seasons Hotel Nerul - Hotel in Navi Mumbai - Thane, India

One of my worst hotel experiences. Room smelt of smoke, linen looked unchanged and was stained, the white linen actually looked grey, bathrooms were in horrible condition. Service was disgraceful. If I hadn't paid up already would have never stayed at this place. Please avoid at all costs.

Worst experience. Would have given 0 stars but there isn't an option. Please think 10 times before you book. I had booked this hotel for my guests and thought it would be the best for them and this hotel didn't even live 1% to the marks. Lights weren't working. Bedsheets weren't clean, toilet was dirty and flush was not working. Towels were smelling.The guests asked the staff to change the room and the new room was in the same condition. Staff was very rude aswell

This hotel has no amenities. How are hotel aggregators enlisting such hotels even for booking. This is not a hotel it is a lodge. Shabby rooms and bathrooms AC not working. How do you charge so much for no amenities.. I have put up a review on brevistay also. Hotel aggregators are the culprit and not the hotel for enlisting such medicore hotels

Worst experience of my wedding. Rooms are pathetic and never ending problems. No smoking zones but other guests smoke in the corridor and rooms. Cleanliness and hygiene doesn't exist in their dictionary. Asked for full money for the wedding hall. Food is the worst thing I have ever eaten at wedding functions. The owner is rude and will ask you for every penny once you book or make half payment. Don't go with the agents on the wedding wire website as they will vanish once they get their commission. Please don't ruin your memorable events by booking your stay and wedding functions.

Terrible experience. Don't let the big sized rooms fool you. 1. The telephone in the room was not working. 2. Service was horrible, we asked them to bring us the food menu 4 times, literally and they still didn't give us. 3. Asked us for our AADHAR CARDS despite it being illegal to ask for. Refused to give us the room if we would not give Aadhar card. 4. The bathroom did not have the exhaust fan and had bad smell. It was also very small and didn't seem clean at all. 5. We left the premises telling them at the registration desk to clean our room but it was not done. 6. The electricity went off all night on our last day there. Nothing was done to fix it. It really was the most horrible experience. Please do not book the room here until strict measures are taken to fix these issues. I don't usually leave a bad review but I thought it's my responsibility to make the ones who visit this aware about the rooms and service.

Worst hotel .. they don't have power back up .. my relatives were staying there and they suffered the entire night due to a power outage .. and the management is horrible to say the least .. they are not one bit bothered about their guests . My father in law was also served non veg while he is pure vegetarian.. please avoid this cursed hotel

Hotel is Very Poor, Staff & Restaurant Hygiene is so Bad no one has to visit again, Rooms not even Clean Properly, No Soap, Towels offered, Water also Not Offer in Restaurant. Our Full Entire trip we Use Outside Food. Personally Suggest Owner doesn't Need any Business & has to be Shut down.

This is one of the MOST DISGUSTING hotels I have seen. The rooms are filthy, the staff is so bad that its hilarious. The bathroom has fungus, the walls, vibe suck. We booked through AirBNB for 3 nights, and checked out in less than 10 mins.