Khazana Jewellery - Jewelry store in Chennai - Chennai, India

I bought all my wedding jewellery from Khazana in 1996. Now in 2023 I want to exchange for new gold from other shops in Singapore, I am really shocked that my ear rings, bangles shows less purity. Really feel cheated

Good Ambience...... GREAT Hospitality....collections have to be improved......Once upon a time.....Khazana was a KING in fantastic collections.....

They give you a warranty card and promise they will exchange for the amount paid for emeralds/rubies. In reality they will take back their rubies and emeralds for 5% the amount you paid. The jewelry box they gave was tattered and they refused to even provide a replacement box. I then went to Tanishq. This place has such high standards and excellent customer service. They even graciously provided me with a box for the jewelry I did not even purchase from them. They are very transparent and fair.

Plz never visit They staff is care less I just hated the attitude of the lady Rates are same like in market but claim as lowest but I felt they were high

Famous jewellery shop I Usman Road T-Nagar. Good collections. Courtesy staff.

Numerous designs in all categories. Best shop for festive and marriage collections.

Good designs and collections. However, the store experience is a big spoiler. Had to wait over an hour for weighing and exchanging our gold coins that we used to buy our jewelry. Another letdown was the experience with billing, payment and collecting the jewelry. It took almost 30 minutes for that. Overall more than two hours to buy a simple 7 gm gold chain at a time when there were hardly 7-8 customers in the store. Most staff had a lot of free time (which is fine) but the bottlenecks are definitely the exchange process and billing.

I will not recommend Khazana, they reduce the gold weight by 17% for exchange in the name of purity. They took the stones of the old jewelry without providing any value for it, however they charged for similar stone in the newly purchased jewel. They also repeatedly insist to purchase diamond jewel and the saleswoman is not polite or does not have a service attitude. Wastage also they charged 22%. Very worst.