Keys Select Ludhiana - By Lemon Tree Hotels - Hotel in Ludhiana - Ludhiana, India

The staff are friendly and helpful but seemed disorganised at reception. The bed and room are comfortable with good pillows but the sheets are well worn with bobbles. The breakfast was good but there is no WiFi in the lobby and the room WiFi repeatedly dropped in and out. The hotel may be good for business but it's a long way out from town.

Keys are using the name of Lemon Tree. Did not like the overall hotel experience. Rooms were not properly managed/cleaned. Areas to work on : Hotel needs to be managed well, cleaned well, painted well, issues with aroma of the hotel, etc A few areas that we like: Breakfast was good (could be better though)

I recently stayed and wanted to share my experience. While the rooms themselves were adequate, I must say that the service I received during my stay was disappointing and fell well below my expectations. Despite the decent rooms, the overall service was the poorest I have ever encountered. The staff seemed indifferent and unresponsive to guest needs. Simple requests for assistance or information were met with delayed responses, if any at all. It was disheartening to feel like an inconvenience rather than a valued guest. In addition, there were instances where basic amenities were not replenished promptly, and housekeeping seemed inconsistent. The lack of attention to detail and the overall level of service left much to be desired. I believe that exceptional service is a key component of a satisfactory hotel experience, and unfortunately, it was sorely lacking during my stay. While the rooms themselves were fine, the poor service overshadowed any positives. I hope that this feedback can serve as an opportunity for the hotel management to address these issues and improve the overall guest experience.

Great service station stop .. have a quick bite menu as well as proper heavy meal options available too. Not sure about the hygiene. It's was a great stop over though. To stretch legs n relax after a long drive.

Just worst rooms ever. The hotel is in crumbles. When complaint, manager said renovation is going on. My question is if renovation is going on then why you are giving rooms to guests? Just worst ever experience. I thought it's lemon tree brand must be good. But it's just too bad.

I went to work in this hotel, but the system here is not good. Whatever Romanian staff comes to this hotel, especially the ones who treat us Indians and Sri Lankans as their slaves, I saw Sri Lanka, India, Nepal. Workers come to work in this hotel only for 3 or 4 months. All this should be seen by the hotel owner

Keys Select is very comfortable stay with warm welcome staff. Prices are affordable. Rooms and services excellent. Heigenic is very good for family. Food and beverages are very tasty. Pls try once if you not visited. I prefer again and again if in Ludhiana. Thanks the entire team.

I have attended one meeting In this hotel.taste of food was not so good.specially tea was totally tasteless which we have been served... Cheese was very hard it seems to be not fresh.