KCR Heritage Health Care - Hospital in Navi Mumbai - Thane, India

I visited this hospital for heal pain. On my first visit, The doctor gave steroids injection without even telling me it's a steroid injection. Charged rs. 2500 for giving injection. They are only making. If you care about your body and your family. Please do not visit this place.

The pait of the the building has been change and if you find difficult then ask for Heritage Hospital. Its good that hospital is Multi Specialist i.e you get multiple doctors under one roofs prior to appointment basis. Needs improvement as services are not up to the mark!

As per my experience hospital is not clean n they just keep waiting. N most imp there is no any tranferency in their billing system. Doctor is good but hospital facilities need to be improved.

Dr. Trupti was well experience Doctor but as we seen the room provided was dirty and not clean. Most expensive as compare to services. Suggesting to develop services on prior basis. Overall experience was not satisfied Good things are getting hide on bad things. Unfortunately not able to upload image cause spider nets are not clear.

Our pregnancy journey experience in kryptone was so great. All staff is very cooperative and helpful. Due to Trupti Madam's very experienced, and professional approach, we never felt intimidated during this entire period. We highly recommend Trupti Madam for smooth pregnancy journey.

Hospital is very good. Staff and doctor team is so cooperative. The administration management team is very good. Dr Dinesh Thakur and Dr. Jay Rane have very good organizing skills in managing hospital. Thank you.

The infrastructure is not at all good, use of old machinery and other tools are still used, lift is not at all hygienic and other rooms as well, management has to improve the infrastructure and need to enhance the coverage for insurance partners also need to focus on improving their staff and Surgerical equipments. Suggestions: overall basic thing is to improve infrastructure, and reduce miscellaneous charges also services charges when there is no proper services provided shouldn't take charges, also need to enhance with insurances partners that they cover all treatment charges also need to ask them to cover and give other suggestions for treatment to cover expense. Nursing: they are amazing, need to improve on other practical training and enhancing them to improve their skills towards nursing. Billing: this is the worst part when it comes to billing, admissions charges and services charges need to be removed as this are never covered under insurance incase if they didn't get any profit than atleast it should be very minimal. Also there should be billing discounts and other charges which should be deducted based upon some percentage. Top of that deposits before are worst thing hospital need to stop deposits when people go for cashless treatment as they can pay post hospitalisation, everything need to be in a systematic manner and intimation should be provided for all the charges which the hospital is taking before itself and signatures must be take. That they intimated them before itself. Doctors: Doctors are amazing and user friendly, they consult everything before itself and give a great explanation regarding the treatment but again based on the management it may differ in treatment, management has to improve all things from overall perspective. Receptionist: they are amazing in helping and clarifying our queries, providing prompt and quick actions, helping in solving queries related to papers overall, but again management is the ultimate dictators and decisions regarding anything is based on them.

My mom was getting treated for her weakness and blood issue in nose, she got treatment for 1 week , no recovery from same. Everytime we go different doctors. I never saw a same doctor again. Her health is going low. Even after consulting different doctor for 3 times, just to show a blood report I have to pay 700 rs again. Just to inject IV to her body, they were charging me 1700rs for 2hrs and 300 for consulting fees. Even though she is not recovered. I think they should start a hotel business instead of hospital.