Kalpataru Guest House - Hotel in Guwahati - Kamrup Metro, India

It was an excellent stay. I stayed here 3 times and I am satisfied with service only but the quality of food they served was very poor. They didn't think of improving the same. Repeatedly facing the same issue.

An average hotel. Location is very good. Room layout and ambience is not appealing. Bathroom was spacious and clean. Room and towels were smelly but they changed to towel and sprayed room refresher. Thanks to the responsive staff.

It was an excellent stay. I stayed here 3 times and I am satisfied. One of the best lodge compared to others. Far more better than Oyo... Price are responsible and services are much better than others.. Keep it up guys

Location is good. Service is ok, not upto the mark in comparison to the room rents. All the staff used to be busy with mobiles most of the time. I have visited on December 2021, the TV was not working then. Again I have visited on March 2022, still the TV is dead The were aware of the fact. Don't want to say about the toilet seat.

In one word, creepy and dangerous. One question is who mark and verify this hotel as 2star? Like what basis? - Behaviours of the counter person and the his mates ( most probably house keeping guys) are worst. They are literally bullying us, like really? Sleep in road if you don't get hotel, but don't go there. Thanks to MakeMyTrip for refunding and saving my self-respect Response to your reply: -Check the CCTV footage if possible, what comments they were passing when i was discussing the matter with the front desk receptionist. Shame that you come here to reply like that instead of correcting your stuff behaviour - We had proper valid ID proof (adhaar card) which should be valid all over india for FYI. What extraordinary ID you are mentioning? You guys need passport to check-in in your hotel?

I will keep my review short and crisp. Reason for stay - Health checkup of my parents at Apollo Excelcare Hospital. Room - Triple bed ( 1 double bed and 1 single bed) Floor - 1st floor Pros - There are a few. 1. Amazing coffee & tea 2. Decent food 3. Super clean bathroom 4. Even though they were always super late in keeping up to our requests (you will get to know about this soon as you head towards the con section) but they never said NO to any of our requests. And the host/owner Abhishek was responsive and well-mannered. Cons - There are a lot. 1. The bedsheets were not clean on the first day of our arrival. It had dust, hair and stains across bedsheets. The pillows were also not clean. The tv wasn't working for 1 whole day. Turned out they didn't recharge. They were intimated about our stay time and date 3weeks beforehand, but they didn't even bother to do the bare minimum and have the essentials in place. 2. Shortage of water on the bathroom. It might happen that you are taking a bath and suddenly the shower might stop. You have your shampoo and soap on. Rest you can imagine. 3. Delay in delivering food. My dad is a diabetic patient and he is under medication. So we have asked them to sent us the dinner sharp at around 9:30pm (because he takes meds and has to follow strict diet routine). And guess what....we got our dinner at around 10:30pm. When asked the reason, they had no answer. 4. They say they have complimentary breakfast included within the rent, but the kitchen opens at around 10/10:30am. Since we had to reach the hospital by 8:30am, we couldn't avail this service for a single day. If you are someone who is going to Guwahati for the same reason as us (which is health checkup), I would highly recommend you to not book this place. And even if you do, negotiate the complimentary food service while clearing all the dues. 5. The hotel room phone is available but unserviceable. So every-time you want to avail any service/have a request/order food, you have to get out of your bed and talk to them. Sometimes you may find someone at the 1st floor counter table, otherwise you have to go to the ground floor and keep searching for the concerned person. Lastly, all I can say is that the amount that we paid for 5-night stay was not worth it.

The hotel is significantly well. The staff are supportive and helpful. Rooms are clean so as the attached bathroom. For food they have resturant at the ground floor. I enjoyed my staying in the hotel.

The only good thing about this hotel is it's location. It is located in main market area. Rest room was too compact, blanket was stinking and there was leakage in washroom tap. They only say that breakfast is complimentary, after ordering and reminding many a times gor breakfast they did not provided it.