Jubilee Mission Medical College - Medical school in Thrissur - Thrissur, India

One of the best medical collage in Thrissur, little bit crowded but the treatment is very god. All the departments are leading with expert doctors , ensures their best. Old and new buildings are attractive. House keeping to be improved. They are trying to keep the covid protocol , but due to crowd they are helpless in some areas.

My daughter had fever and we went to hospital at night. We reached there by 11 55 pm night and taken to emergency section. Duty Doctor came and inspected by 12.10 and asked us to wait there. Finally by 12. 30 a staff nurse took us for a walk around 500 meters to pediatric ward, where we waited 20 minutes for some one to attend. Is this right way? My daughter was shivering with 102+ degrees temperature. I feel pity on patients who come on emergency node to this hospital . Evenrhough attented late due to management policies, Good attention by doctors at peadiatric ward, which gave my daughter high confidence

There is no happy demeanor from most of the staffs. Security guards have no manners. even some Doctors are not friendly. If we have any doubts, or present anything about the condition, if we told them. their attitude is like "do you have as much information as we do". They are still in the 80s thoughts. But the Dialysis unit staffs is all good. And the pharmacy's medicines are too costly.

I think the management of jubilee mission has a good vision in the infrastructure but thier staff selection is very poor. I think they dont have a proper quality management system. They should have to open a customer feedback portal. Now a days there are many options to run a hospital smoothly but still they are using the old school model with pen and paper. I feel pitty of these people. They have 4 options to take an appointment 1. Appointment by call ( i tried about 3 days but no result) 2. Appointment by mail ( no reply for the mail) 3. Appointment through website ( always getting rejected) 4. Go directly there around 3:00 Am and you will get the appointment mannually. ( this is only a possible way to get an appointment). Dear management team we are expecting something more than that you are delivering now. Atleast you have to take care of the customer satisfaction. You have to update yourself anuud try to not become a nokia phone. I would like to remind you that patients are not your slaves.

Emergency medical care is good. Good gynaecologist consultation and care. Even though I got a little busy in reception the remaining procedure was managed well. I went there for an emergency gynaecologist consultation. I got good care. From my personal experience One of the best hospital In Thrissur. Where you get good care and medical attention for gynaec cases.

All medical service available. 24/7 emergency. Specialist doctors and nurses and other health care professionals available all time.

Bad experience alltogether..... No surprise that they lost the recognition. The system need revamping and got lot to learn and adapt from their neighbouring organisations.....

The Nurse staff showing bad attitude towards patients. The bedsheet were not replaced ,after requesting many times only then they were ready to do so. I think government hospital staff is far more better.The behaviour is worst for such a well-known hospital in Thrissur.