Jaypee Palace Hotel & Convention Centre - 5 Star Deluxe Hotel in Agra - Hotel in Tora - Agra, India

I would give 0 stars to food and service.The property was beautiful and soothing but the service and food were horrible. I had never imagined the things that happened with us there were even a possibility at a 5-star property. We got the room 1 hr later than expected. The elevator got stuck with 10 people inside and no ventilation, management took good 15 minutes to open the doors. Had to call them 4 times minimum to get basic things like ice, knife, towels. And if you want something a bit fancy like door keys or match sticks, you'll have have to get it from the reception yourself. Had both dinner and breakfast there and honestly dhaba people have quicker service and better taste. Breakfast was especially disappointing. Never visiting this property ever again.

This is a great Hotel whether you are going with Family, Relatives, Friends or Business associates. A lot of emphasis is given on all aspects of a Hotel, especially the horticulture. Very skillfully done. When it comes to food, you definitely wont be sorry, because there are different restaurants catering to different kinds of cuisines. That's really nice as you have a lot of variety to choose from. Hospitality is really good . The Staff here is polite, professional and one of the best in India . Have a memorable stay!

An extraordinary stay at the Palace Hotel & Convention Centre! From the lavish rooms to the impeccable service, every aspect was top-notch. The stunning views, attention to detail, and exceptional amenities made for a truly luxurious experience. The staff's warmth and professionalism added to the charm, and the dining experience was a delight for the senses. Whether for leisure or business, this hotel stands out for its excellence. Can't wait to return!

Hotel, room & view were beautiful! excellent. Food choice was good & servers were friendly & great. Service issues: Intermittent power outage. Ph in room did not work for over 1 day. TV lost signal several times as well as WiFi. Room keys deactivated bc electronic key reader not functional. Calls had to made several times before service person showed up.

It's a nice decent hotel, with few bigger halls. So any such events can also happen there. With numerous big open spaces. Cladded in red sandstone, looks beautiful and gets in the tint of Red fort

The service of Jay Pee Hotel is very poor, even the guest's calls are sometimes ignored as happened with me. I was very impressed by the service of a girl. Her name was "Sakshi"( as far as i remember ). I don't know what I told her in anger, just because people from other departments were not picking up the calls. She spoke to me politely every time and assured me that your needs would be met quickly. This hotel is situated at a very good location and the rooms were also good. The quality of the food was not as good as I thought. At first glance, the hotel seemed very luxurious and extraordinary, but their poor service changed everything. In the end I would like to thank Ms. Sakshi because of her I got a good hotel experience to some extent.

Located on a sprawling property, just four km from Taj Mahal, the hotel property has more than 350 rooms, a conference hall that can accommodate 2000 people and five other meeting rooms sufficient for a medium sized conference. Excellent ambience. The only negative. No proper coffee (only machine coffee or instant coffee)

Well anointed rooms. However airconditioner was not working in most rooms when we checked in. And the technician took 40 min in Each room. The food quality and variety especially the lunch was disappointing. Though breakfast was a grand spread and nice. Well maintained, property, especially lawns and pools.