IVY Suites - Hotel in Saharanpur - Saharanpur, India

It's a good place to stay if you're visiting for a few days only. Rooms are spacious and generally clean. They could stock up their cleaning staff and improve on their service. Staff was quite friendly and Trier to be helpful, overall. Location may not be the best if you're going there on vacation. Our room had no windows and the hotel is located in the middle of an industrial suburb. Festive halls were pretty and clean.

Room was nice and clean but let me tell you it's very evident that the staff is not professionally trained for running a hotel. We asked for lunch and as per the staff the restaurant n kitchen was closed!!! We asked for juice during breakfast and it wasn't available. We paid 7000 per day for the room but got really disappointed with their behaviour!!! Loud music is continuously playing and you will definitely not like it if you want to relax. Speakers are attached outside every single room. Staff didn't had a uniform and they behave rudely. It's really bad that such a good property is not managing the things properly!!! I would prefer a cheaper hotel for having at least a respectful stay. Worst experience I've ever had in a hotel. Better options available as we had stayed in other hotel before checking in to this one.

The service of your hotel is very good, the nature of the hotel staff is very good but the service in your restaurant is not good, breakfast is not available till 10:30 in the morning and the staff in the restaurant do not even have the manners to talk, please attention to this

The hotel rooms are decent and clean. Staffs are decently skilled. The hotel lies on the Saharanpur to Dehradun road near transport nagar so the location is quiet and ok. But the food quality could have been better but since the footfall is minimal so the same seems to be ok

There is few suggestions, which manager should correct. Its a Lodge, not a Hotel i.e. its a good Lodge for stay but not a even two star hotel. Its situated in a Mall, over shops. There is no chevk in chek out procedure. After 11 pm yill 9am, even there is no receptionist and absolutely no security. There is onlh one Guard at downstair gate.

Superb hospitality Nice quality of foods Nice behavior of staff. Beautiful experience. Unique interior of rooms. We will reach again. Thanks 3dec 22 To5 Dec 22. All rooms. 3de3dec

It is nice to experience the services which are being provided promptly besides good cleaned rooms and bedding. We wish to them all the best

Nice hotel staff at desk and house keeping is excellent