Itsy By Treebo - K K Residency Staywell - Hotel in Roorkee - Haridwar, India

Fantastic experience. Rooms were neat and clean and so were linens. Hotel staff members were helpful, made sure to maintain hygiene by cleaning rooms each day and changing linens and towels everyday. My family overall had a pleasant stay and would recommend anyone looking for quality hospitality in Roorkee.

This is the worst hotel I have ever been to in my entire life. Nothing is even average in this property. Starting from the room till the service everything is below average. I would give 0 star for the service if I could. The room was below average. I reached at the hotel at around 10:00pm, there was a Mouse roaming around in the room I stayed, when I called the guy at the reception, he came to check, he didn't even bother to move the sofa chair where the mouse was even I had to do it for him. He did not take any accountability or try to resolve the issue. The room and the corridor was stinky it was so difficult to breathe and there were mosquitos everywhere. It wasn't enough, Our room key was not functioning when we ask the guy at the reception to program the key again he said " koi baat nhi aapko kahin jana to nhi hai na abhi". This kind of attitude and service is unacceptable, at least I didn't accept it from Treebo Hotels. Service-0 star, Room-0 star, cleanliness-0 star, amenities-2 (they had tv and Ac atleast)Overall- 1 star . Extremely disappointed with their attitude and service. This property is not at all recommended.

The hotel owner makes extra charges. He did not provide 24 hour service. According to the owner one night stay will be charged as 24 hour ##_Receptionist_Girl_is_Cheater_be_aware

This is worst hotel. Initially they said cancellation on medical ground will be returned just you need to forward medical reports even after forwarding they didn't return any amount later they blame make my trip also and I've forwarded medical report also to them

I stayed at the property for 2 days and the experience was really good. The staff is welcoming and is available to attend to every guest's needs. I saw some negative reviews on Google but i don't see why they have written that. In my opinion.... the hotel is great with great facilities. The rooms are clean. So are the restrooms. The rooms are quite spacious and the best part...the front desk is always available whenever you require. Cheers!!

Hotel location, food and rooms are good. Only concern is room size. If it was increased little bit then it will be a no 1 hotel in all manners. Food is so testy, they have W restaurent which have delicious dishes. Hotel location is in very nice. If room have a desk table it will be better. They have round table which is also ok.

Small size rooms Not recommended for family For mens who need near bus stand for them it's good AC working and hot water for bath is available Restaurant facility also available. Breakfast included in tarrif but it is limited and not much choice

The only reason to stay here is if you have any work in IIT campus cause it's walking distance from it. Other than that rooms were below average (very unclean) and also the service. I didn't try to order food cause I was very skeptical.