IRCTC Executive Lounge Madurai - Lounge in Madurai - Madurai, India

This is no where a lounge like seen for IRCTC in New delhi . Just a AC waiting hall with cribbling infrastructure - not sure why IRCTC is calling it executive lounge. Its just a worst place- dirty washrooms ( more like roadside ) , worst conditions of toilets, doors and hygiene accessories. Purpose of going inside this must be clean washroom, good relaxing place to sit and refreshments but all this seems to be missing here. We had tea and idly here which was good- so for food still this could be okay. I would not recommend counting on this lounge for your needs.

4 star for the initiative, but needed to maintain the setup. The area needed refurbishment. Charges are 60 per person for 1 hr and 100 with recliner facility.

The place is not as well maintained as shown in the images and written in the reviews. The food quality is Ok , not that great. The cost for sofas in the lounge for an hour of waiting is around 60 Rs per head. And for loungers it is 100Rs per hour. The retiring rooms are not that well maintained either. It is a bit pricey in my opinion.

We had an unforgettable experience. The staffs doesn't even have the basic courtesy to treat a customer. The food was worst to the core. Having the restaurant in South India, the chefs could not even make a dosa properly. They served the side dishes named chutney and sambar. Those were literally like coloured hot water. Atleast try to give some decent food for getting the money. Last but not the least, above all a lady servent who was complaining as we kept the luggages with us.Passengers will carry luggages and it's our duty to safeguard by keeping it with us . Behave properly and try to understand others feelings.Give respect and take respect.

This is just a AC hall to wait till our train arrives. Basic things were not maintained properly here. Bathroom was in pathetic condition. Either flush was not working or door not locking. When they are providing a chargeable waiting hall they should maintain hygiene. Food was average, you can eat delicious food from somewhere else outside within same charges.

Indian Railway initiated one of the executive IRCTC Lounges. Good initiative though. Similar to the airport lounge, some of the cards offer complementary access to the IRCTC Railway lounge. Charges are nominal, even if you don't have the listed credit cards. Many things for improvement- 1) Check-in/ entry process should be smooth. 2) washroom and changing rooms should be clean and well maintained. With the chargeable service, primary sanity and hygiene must be maintained. 3) Even for the standard meal time (lunch or dinner), no options were available. 4) Entry executive should clearly provide the info- which credit card offer complementary access or not. 5) Customer courtesy should be maintained. Because of IRCTC Executive lounge, there is no free AC lounge on Madurai Railway Station. At least for those with confirmed AC ticket, free AC lounge should be provided.

I had a disappointing experience at the IRTC Executive Lounge in Madurai. There was no tea or coffee available, and they didn't provide any newspapers either. The bathroom and shower areas were below average in terms of cleanliness and maintenance. Overall, it was a subpar experience, and I wouldn't recommend it to others.

The IRCTC Executive Lounge offers a comfortable experience with features such as sofa seating, free Wi-Fi, live TV, railway announcements, air conditioning, and available food options. The lounge's amenities contribute to a convenient and pleasant environment for travelers.