Indian Coffee House - Restaurant in Kottarakkara - Kollam, India

The hotel is located at the perfect location as it is somewhat different to find good hotels near that area. They have decent parking space available. Quality of food is good and have good varieties as well. Cleanliness is very well maintained in hotels as well washroom. Staffs are hospitable. The price is very much reasonable. Highly recommended.

Title: Disappointed with the Service and Misplaced Order Rating: I recently visited the Indian Coffee House hoping to enjoy a delicious meal. However, my experience was less than satisfactory, and I am compelled to leave a two-star review. First and foremost, the service was quite poor. The staff seemed disorganized and inattentive, taking an unnecessarily long time to address our needs. It was disappointing to witness such lack of efficiency, as it significantly impacted the overall dining experience. To make matters worse, our order was not handled properly. We had specifically ordered chicken cutlets, but they were misplaced, leaving us without one of the items we were eagerly looking forward to. This mistake was quite frustrating, as it not only wasted our time but also affected our enjoyment of the meal. Additionally, the quality of the food itself was just average. While the masala dosa and porotta were decent, they didn't quite live up to our expectations. The beet fry lacked the desired flavor and was a letdown in terms of taste. I genuinely hope that the Indian Coffee House management takes these criticisms constructively and works towards improving their services and customer satisfaction. It is essential to ensure that the staff is trained effectively, so they can provide prompt and attentive service to guests. Attention to detail is crucial, as misplaced orders can lead to dissatisfaction and disappointment among customers. Furthermore, I encourage the establishment to focus on enhancing the overall taste and quality of their dishes. Consistency is key, and meeting customers' expectations in terms of flavor is vital for a satisfying dining experience. With some improvements, the Indian Coffee House has the potential to become a go-to spot for authentic Indian cuisine. However, until the service and food quality improve, I am hesitant to recommend this restaurant to others. I hope my feedback is taken seriously, and necessary steps are taken to rectify these shortcomings. As a customer, I believe in the potential for growth and improvement, and I sincerely hope to see positive changes in the future.

We had breakfast from here. The ghee roast is rather half the size of usual hotels and half the price too. Ours had the right amount of ghee so it wasn't all too crispy and break like paper. The chutney and sambar was okay. The vada was good too. The table and washrooms were clean as well. They accept cash and UPI.

During my recent visit to the Indian Coffee House, I was pleasantly surprised by the experience. Here's why I enjoyed it: Pros: 1. **Warm and Welcoming Staff:** Despite the bustling atmosphere, the staff at Indian Coffee House managed to maintain a welcoming demeanor. Their smiles and attentiveness made the dining experience even more enjoyable. It's heartwarming to see such excellent customer service even during busy hours. 2. **Ample Parking Space:** Finding parking on a highway road can often be a hassle, but Indian Coffee House had a spacious parking area, which was a significant convenience. It's evident that they consider the comfort of their patrons, even beyond the dining experience. 3. **Delightful Food Variety:** The menu at Indian Coffee House boasts a wide variety of delicious options. During my visit, I tried their cutlet, and it quickly became my favorite. The combination of crispy exterior and flavorful filling was a culinary delight. Additionally, their selection of juices and shakes provided refreshing choices to complement the meal. 4. **Preservation of Legacy:** Indian Coffee House carries a rich legacy as an old franchise in Kerala, and it's heartening to see that they are committed to maintaining this heritage. The ambiance and the overall experience pay tribute to this legacy, making it a unique dining destination. Overall, Indian Coffee House offers a complete package of warm hospitality, ample amenities, delectable food, and a touch of nostalgia. It's clear that they are dedicated to preserving the legacy of this iconic franchise, and it shines through in every aspect of the dining experience. If you're looking for a taste of history and exceptional food, a visit here is highly recommended.

Preferred place to have good breakfast with a reasonable price. Conveniently located on the highway with ample parking space. Need to wait during peak hours and no staff to assist getting a table. Rating for Value for money is five star Rating for customer service is two star

I would say an average restaurant. I visited at 9pm , very limited menu. Waiters are tired and getting ready to finish their duty I got chapatti and masala dosa. Chapatti was machine made and not tasty. Dosa was better In terms of cleanses , I would say it's not bad compared to others . Dinning area is spacious Still a lot can be improved, food quality and service

Visited on 17th November 2023. Very much crowded. Ordered two masala dosa which was average. Ghee roast ordered as parcel which was good. The main advantage is parking space. Separate parking ground available other than the parking lot in front of the restaurant.but that also become full on busy days.staffs were late for order taking but food delivered fastly.

We visited here considering the reputation of Indian Coffee House brand. This branch is probably one of the least well managed ones it seems. This was during a weekday and the lack of options, especially vegetarian during lunch time was a bummer. Meals are not available. So we had to go with Biriyani. It was way too oily and the taste was nothing to write home about. Overall it was a below average experience and would likely avoid it in the future