India Post Office - Post office in Kohima - Kohima, India

As per my experience... I would say I have received the worst service .... I have sended my Item on speed post parcel but it took more than 25 days to reach the destination...Even after writing complain letter for twice trice they hardly looked to it. I received my parcel with Damaged and even wrote a Compensation letter... But still there is no Update nor received my compensation it's almost going to be a month.... Worst Experience. Never again going to send parcel again from post office.

Just because the public has the freedom to write does not mean give reviews that damages the department image without proper knowledge. Nagaland is among the top in booking parcels in northeast where dimapur and kohima is the busiest. In kohima Head office there are only 2 booking counters where 2 employees handle hundreds of parcels everyday. Does the public expect the employees to work like robots without any lunch break, bathroom break or even have conversations in between. The way some of the reviews are written here is very disappointing which only shows bad image to our own naga people. If there is any complaint please write an application and submit to the office or directly approach we are ready to improve and give our best service.

If other states have Home delivery services then why Can't Us. I have to go and collect everytime time Pan card/Atm Card/books/ small parcels etc that also after a weeks and weeks. high time Post Department Nagaland needs to improve a lot.

It's almost a month and my friend haven't received yet.. someone please give me customer care number...I complaint but no response...and it's edible items and I am sure it's spoilt already... worst service....

This is my first experience in sending parcel through post office and it's worse. I thought it's already delivered but I go message from the person who ordered that he's yet to get. It's been 2 weeks now

Why do i have to come and pick up at the post office every time, they don't care to even give me a call and inform me about the parcel reaching on time. Either suspend the staff for being lazy, or add more employees if they are understaffed. This behaviour is ridiculous.

A nice and approachable lady came to my service as I entered the room. She helped me get my parcels and was kind enough to carry my stuff out as I was alone and had two parcels. She continued expressing her concerns for me to get a taxi (thanks to this kind lady). Though so many of the other reviews gave me a negative connotation the reality of my encounter at the post office was totally different. The parcel came just as it was packed in good condition. Continue the good service

Will be honest, horrible customer service. The employees are very snarky; lady with dark eyeliner and bun thinks it's funny to make fun of customers in front of them and was very rude when i went to send my package. When i called for help to return something, the other workers right in front of me continued laughing and talking and completely ignored me. I feel that's quite inappropriate to do, especially at the place they've been given employment in. Should be taught manners and etiquette, it's quite embarassing for their age to treat customers in such a way