ICICI Bank Salt Lake Sector 2, Kolkata-Branch & ATM - Bank in Kolkata - 24 Paraganas North, India

Most third class person bank manager, If you come to make bank account here then you have to think here but they don't do bank account. The manager of this bank is a non-Bengali who doesn't understand Bengalis and is the number one vain person. People's time has no value to them Finally to this bank manager "The bank manager "is the number one villain of this bank, the number one wasteful person who does nothing and deals with wasteful people. If this bank manager does not need a recent change, this bank may go down a worse path day by day

Experience was less than ideal. Made us unnecessarily wait for the DD. The staff even talks to each other about others in the bank who supposedly work less and that too in front of customers. If you unfortunately visit this branch, remember to have ample time in your hands

I visited this place sometime back to make a DD for my son's institute. Staff were polite and courteous and helped me a lot to get my DD made. I had no A/C with ICICI and they just took my KYC and processed my DD. I must also mention that while I waited I have seen some rude arrogant persons walk in the bank. They are in such a hurry as if their domestic cow wont give milk if they return home late. Bank must educate public that the persons working in the bank are employees not personal servants. They are there to serve us, its sad that some persons expect a bj in the name of service.

Helpful and professional staff ready to go an extra mile to ensure you have the service you deserve.

one of the worst icici branch i have seen ever. very poor service. for a small job they keep you in round robin way. VERY VERY UNPROFESSIONAL BEHAVIOUR and KING like attitude of Junior Staff to Deputy Manager. They make their own rule and bypass the RBI rule. Higher Management should take proper action to change their service.

Worst services a private bank can give. My parents had applied for the account closure with the transfer of the amount by NEFT to their govt bank. It's been already five working days today and still the money has been transferred while the personal said it would be done within one day. Initially the bank personal also misguided them and wasted a lot of time until a senior officer stepped in. I don't see any reason why anyone should open their account in a bank like this which gives no service at all and is more hindrance than a help.

I had approached and completed formalities with the bank on 18th September for a rate change for my home loan. It has been 2 months, but service request is still open and no one from the branch has contacted back for any clarification. Even Customer care is clueless about why it has not been done. ICICI is a good bank, but such careless employees of a few branches is dragging the reputation to mud.

Promises a lot just to get your money but those promises are never kept. Very unprofessional dealings. Young female officers will continuously pester you to put in more money or open CD but will not pickup phone once that is done. Avoid thus bank!