ICICI Bank Kolkata Technopolis - Bank in Kolkata - 24 Paraganas North, India

Had worse experience possible, the employee of this particular bank contacted and abused my sick mother also used profound language which regarding my loan account. That employee name is Abhishek Kumar his rude behaviour and abusive language used against us is completely not tolerated . I will make sure i will go consumer forum/ombudsman and get this matter cleared. So unprofessional.

They are giving lame excuse. Not giving money when we go for withdrawal. Facing more problems only in this technopolis branch. Unwanted attitude is being showed towards customers.

worst management they don't even know how to handle customers I never saw a bank like this, don't ever open a account In this technopolis icici branch

Worst bank..they are continuously disturbing me and my aged mother and father for a matter 15years ago. A card that has lapsed ,now they are demanding money for that.we have talked to your branch manager. They told us all the details. But still they are disturbing us from various numbers. I made police complaints against many numbers. If this doesnot stop then i will make a police complaint against this bank. My husband is in lalbazar department.

Worst service ever. I hv a loan a/c at icici technopolis. The sum of loan Rs590000/- (part payment Rs178716/- and BT cheque Rs411284/-)have been sanctioned at Dalhousie in April 2020, the part payment was done on time but BT cheque was not delivered on time and delayed by 5 months. But the EMI started on time from May 2020 on whole sum. I have informed the issues over the call to Abhishek Mukherjee and Saswata Bhattacharya. Being so delayed in service the BT cheque has no use for me hence I come to a point to cancel the cheque. The team confirm my request to cancel the cheque but for that they convinced me to receive the cheque for further proceedings and the team assured me that the amount will be wave off and adjusted and excess EMI would be flowed to readjust EMI. I complained about excess EMI then they suggested me to stop EMI deduction till further adjustment. Now after adjustment the due EMIs are added to principle amount . And showings defaulter.. And asked to pay .. What have been adjusted then???? I have no dues till date from nov 2020 yet showing outstandings. I have been deducted EMI twice in April 2021.. Now the teams are not responding to calls... What a service..!! Total harrasment.

Hi, Mr Shantanu Banerjee, credit manager, Technopolis building, took loan from our company Dhani and not paying from past 300+ days. ask him to repay the loan amt,

I visited the branch on Technopolis ground floor regarding loan restructuring. But the way I was insulted and humiliated by the deputy manager was horrible. She was so rude and arrogant that continuesly she was trying to prove me wrong and humiliate me infront of everyone. She was a middle age aunty, and I was trying to respect her age but she was pathetic. Finally a lower grade staff, who she asked in front of everyone to insult me whether he knows any policy regarding loan restructuring, fortunately he answered that yes there is policy and then she referred me to go to 13th floor to a specific person. I have a request to bank please take care of these kind of employees otherwise customer has to suffer a lot and finally have to decide to move to other bank where at least deputy manager has manners. Thank you

Behavior of Manager and other staff are so Bad in nature, dealing with customers so un professional.How they are appointed for superior post. All time there system not working properly, All time they busy with their social activities. Very bad experience for visiting this icici bank.