ICICI Bank Allahabad-Branch & ATM - Bank in Prayagraj - Prayagraj, India

This MG Marg civil Lines Allahabad branch is completely full with unprofessional staff. First they should learn how to talk with Customer . Very disappointed

ICICI is the one of the best private sector bank of India, but m totally dissatisfied with this branch due to staff's behaviour of this branch because they have no manners to handle the customer and give them proper resolution. I went this branch to update my KYC but there were any staff was not ready to complete my KYC, even after calling the customer care officer, i didn't get any proper resolution form this branch so finally I transferred my branch from here to Tagore town ICICI Branch. At the Tagore town ICICI Branch, I got my resolution and happy. So if you want to open account with ICICI bank then you should avoid this branch, and go to another ICICI branch except it.

Tried finding this branch but it's not there where Google is showing. Can anyone let me know where exactly is this bank branch

I visited bank at SP marg Prayagraj for KYC update and associated services. Staff reacted very efficiently and did all what requested. Thanks all. God bless you

Pathetic experience in this branch. I have my account in icici bank noida branch every time i visited there my experience was good but this branch is like full of useless staff. The helpdesk people thinks they are rbi governor and always busy in some other work.

cant beleive this is a private bank!!!! the staff behaves as if they are government officers. they neither address their own customers as siir/maam, nor do they speak politely. the manager will not listen even if one lodges a complaint.

worst branch of ICICI. they will not let u deposit money even in ur own account, and force u to depaost it in the cash deposit machine only. their cash deposit machine will reject many or ur currency notes for no sensible reason. then if u request the cashiers to exchange the currency notes so that u can deposit them in their cash deposit machine, they would usually rudely refuse to exchange the notes. if u complain to the deputy branch manager/branch manager they always take sides with their staff only even if they are at fault.

Trying to contact branch for last one and a half month but couldn't connect. I know it's a lockdown situation but still there must be a way to contact back the new customer. My problem is regarding the mobile number registration. When I try to login through my mobile number that I used for online account opening in the iMobile app of ICICI Bank, there's someone else account named Jitu Deka opens on my number for which I am attaching a screenshot. To solve this issue I'm trying to connect every digital way possible but I'm not getting any solution nor any support. I have opened my account online on 18th March 2020. I was told through message that I receive my user ID and passbook through speed post that was dispatched on 20th but couldn't receive since lockdown happened. Then after when I used the track application , I always get a new date according to lockdown situation, that is quite understandable. I tried to generate my user ID through account number but the message pops up that mobile number is not registered for the account number. Though I receive messages for any transaction on the same number. I received my debit card on 2nd of May. Now I wanted to generate my pin through customer call service but again I get a message that I have to register this number for generating pin. I tried adding my account on UPI payment platforms but on my number I get account of Jitu Deka added to my phonepe, googlepay or any other. To solve all these issues I would like a call back or connect me through mail or messages.