hottel haailyaandd inttaarnyaashnaal - Hotel in Kolkata - Kolkata, India

Rooms are good, but matress are Sleppery, little bit dirty pillow covers and bed sheets. Else room was good, bathroom was clean. While checkout they are asking service charge. U can deny that charge. couple friendly hotel.

The hotel has very good rooms and service. First of all the bed was super comfortable. The cleanliness was upto the mark. The room has all the amenities like fridge, dressing mirror and sofa. The bathroom has a glass separation for bathing purposes. Overall a very nice place to stay.

Nice budget hotel to stay...food rate is quite justified. Room was absolutely clean and squeaky. Staff behaviour is cordial. All room amenities were not working like tea maker. Wrong location in Google maps..had lot of pain to find out the place on a rainy day. Overall a good experience..3 star rating only because of wrong Google map location

1. They refuse breakfast after 11 am 2. Rude and rough behaviour of front desk 3. Creepy and suspicious behaviour of room service attendant, who ask for tips on every visit 4. Foul smell in room and bathroom 5. Take cash for food bill 6. Quantity and quality of food is pathetic

Not good for Corporates nor for people looking for professionalism. 1. Location is very good. 2. Room size is okay but very very small cupboard is there. 3. Crockry and cutlery kept are of very very low standard particularly cups and spoon. 4. Linen is absolutely dirty. 5. Fans make noise 6. Curtain channel is not working 7. After agreeing on mail for not charging for late check out and again confirming verbally of single day charge, they asked me to sign for two days stay at the time of checkout when I was in hurry to catch the flight. 8. Better look for a professional hotel to stay in this range of around RS 2000/ day.

Very bad service. Rude staff. Small and unclean rooms. Three hotels by same name around, Capital O 7743 hiland international is what I got as a booking message. It was non existent when I reached there. I was forced to find my way to the other hiland which was around 10 min away. It sounded like a deliberate activity. Best to stay away from them. Front desk will act as if they have doing a favour for anything asked. Unprofessional approach.

Rooms and bathrooms are small but well finished and modern look. Staffs are cordial. Cleanliness is of high order. Some steps away from main road and the atmosphere is very quiet. Foods are ok and rate is reasonable.

Pathetic experience. The place is dirty and unhygienic. Mattresses are dusty. Towels are not washed. Basic necessities are missing. They don't even provide bottled water. They were filling reused plastic bottles from tap and keeping it in the room. Rooms are too small. Hotel staff is too rude and arrogant. Booked via OYO, they were also of no help even after complaints.