Hotel Vinayak and Restaurant Pamm - Hotel in Siliguri - Jalpaiguri, India

I would like to bring attention to the condition of the bathroom in room 105. The tiles within the bathroom are noticeably damaged, with some of them appearing loose. Furthermore, the overall appearance of the bathroom gives off an impression of age, and there are areas where dampness has affected the walls. There were hardly any options on the breakfast menu.

A nice traditional hotel useful for a short stopover when using Siliguri's transport connections. The staff are friendly and helpful. I had a double non-AC room on the 2nd floor with attached bathroom which was clean. The electrics are getting a little old, but everything worked except for one socket. Similarly, the bathroom plumbing is somewhat tired but functional, though there was no hot water. The lobby has a pleasant seating area with sofas overlooking the street where you can read newspapers. There is a lift to the upper floors, but the main hotel entrance is reached by climbing stairs outside from street level. These and the surrounding balcony feature bizarre fake tree branch railings last seen on The Flintstones. It is a straightforward 15-20 minute walk along Hill Cart Road to or from Siliguri Junction station, the main bus stand and the Jeep taxi stand outside. It's also only a 10 minute walk to the Jeep taxi stand on Sevoke Road (for Kalimpong).

The Hotel is located just by the road side and is easily accessible by all modes of transport. The room had coffee pouches, etc. including electric kettle for coffee and tea. Really nice stay.

If you want to waste your money please enter this hotel freely, the worst part of this hotel is its service, You have to call them 20 times to get a bottle of water, no towels in the room even after following up several times you won't get your orders of food , when you charge they will blame each other. I m staying here for more than 5 years and just after the change of ownership the hotel got worse, Please book this hotel carefully and keeping in mind that you won't even get a bottle of water. When a daily customer can suffer you can imagine what they will do with a running customer.

It was a good experience, as yesterday we had done a cultural and official program in the conference hall of hotel Vinayak and restaurant palm. The food was very nice and tasty, especially the mutton, which was awesome. The staff were well behaved and helpful. The good part is that the venue is in Hillcart Road just beside Siliguri, so it was pretty convenient for all the members of Siliguri. Recommended for small programs

Rooms are okay ish. Not too good. But we had a very bad experience with the washroom of our room. Our toilet had a sticker saying it's "sanitized " but it was totally opposite. It was unbearably dirty. After highlighting it was still not cleaned. Despite the Staff behaviour, Food being good has ruined our entire experience of the stay. Advise the management to take adequate steps

For a short Transit to and from the Hill The Hotel is quite OK type. Restaurant food is tasty and reasonable.

Worst ever experience in any hotel. I checked in at 11.30 p.m. due to my train was late by 30-45 minutes. When asked about any food or beverage service could be provided got the reply no we don't have any services after 11 p.m. Well we were tired so we decided to go to the room and sleep. The security staff took us to the room and when we saw the room. Photos of the rooms are 500 times better then the actual. We asked the staff for some other room when we were said that we have only this option. Well however we slept in the night but in the morning what we found was more funny than the night one as there was a television with no set top box attached to it which means no connection. We were three person but we were given 1 pc. of towel, cup, glass and 1ltr water. all charge extra in the name of extra person while booking but all don't provide with anything extra for that extra person not even water. While booking it was mentioned as king size bed but here we got two single bed attached together and given as King size bed. I tried not to complain and from 7 a.m. onwards requested the hotel staffs to provide us with cups, glasses, towels and the cable connection for the television. I requested the staffs for the for more than 5 times till 9.30 a.m. after which I lost my patience and started shouting on the receptionist and other staffs too. Still there was a lady staff heard her saying to the hotel manager why are you listening to this person, leave it and get back to our work . I had to give a single star.