Hotel Vakkom Palazzo - Hotel in Varkala, Vakkom - Thiruvananthapuram, India

Reception was warm and very friendly. We randomly chose this hotel and we are so happy. Sony (no not the tech co) was funny and attentive. All round we had a fabulous time. India remains just brilliant. We also had the most fantastic time on the houseboat on a cruise of Lake Panayil Kadavu. We really relaxed with some wine and the captain asked of for our favourites tracks to play. We had our best lives!!

The hotel is good, rooms are good. But the restaurant service is pathetic. Veg and nonveg is served on the same counters, no labels on the food wether it is veg or nonveg. Because of this we ate food which contained egg in it and we are pure veg. The dessert fruit salad was very bad. The fruits had rotten and were smelling bad. I don't know how this hotel has 3-4 stars . After the hotel manager Mr. Das read the review , he had the audacity to come and argue with us about the ratings. And he blamed us that it was our mistake. Atleast the manager should have the courtesy to apologise and accept the mistake. Very pathetic behaviour from Mr. Das, because of you I am changing my review from 2 start to 1 star. You deserve this.

We have travelled to varkala in package, and stay in this hotel... Quality of food good , got my Gujarati test, service for food is also good....... behaviour of food court main person Sony is really good.Rooms and room service are also good.

I had a great experience staying here. The staff are so welcoming and helpful. Sony, Sharath and Gokul have done a great job preparing food and serving us all day. Our requests were considered and granted us immediately. Kids had wonderful experience. I recommend this.

Well maintained pool and play/patry area. Rooms looks new. Fairly spacious rooms. Observed delay while switching to power back up. Otherwise good. Value for money. Strongly recommend.

Beautiful amenities! A lovely Lake attached to the Hotel where you can do Boating snd Kayaking.A clean blue water swimming pool. An outside Lawn for Events. Well - appointed Rooms, clean Linen, good for relaxation.Very good food.

I had a fantastic experience at Palazzo restaurant. The service was impeccable, the food was delicious, and the atmosphere was charming. I was impressed with the friendly and attentive staff who made my dining experience memorable. I highly recommend Palazzo to anyone looking for a top-notch restaurant with exceptional customer service.

Good experience. The staffs are very friendly. Good hospitality. I truly recommend this hotel for family and friends.Very good atmosphere with great service