Hotel Unite - Hotel in Pathankot - Pathankot, India

The room was no less than a nightmare. The front manager is highly unprofessional and is concerned only about the room rent to be paid in advance and selling breakfast. Bedsheets are super dirty and the room is super stinky, shower is not working.The washroom is like the same as you get in a bus stand or a petrol pump, there are urine marks on the wc and the jet is always working, only the AC in the room works fine, rest each and everything is faulty. Booked the room because of the owner's reputation but the maintenance staff and the front manager ruined everything. It's better to stay in your car and spend a night than to book this hotel. Please beware guys. (PS: had no other option than checking in because it was 2 in the midnight and had to leave early).

Ratings of this hotel supposed to be (-) 5. Dirty rooms, stains on washroom's accessories. Smelly room Termite issue Seepage issue Doors are without lock and highly chance to stuck in washroom or main room. And last but not the least staff's unprofessional behaviour. Better to stay anywhere but not here. You cannot sleep here over night....so I moved out from this hotel and checked in some other good hotel. Extremely not recommended.

While my stay at Hotel Unite provided a satisfactory experience overall, there were a few areas where improvements could be made. Here is my constructive criticism of my stay at Hotel Unite: One aspect that could be improved is the responsiveness of the hotel's staff. While they were generally friendly and accommodating, there were instances where it took longer than expected to address certain requests or inquiries. Improving the communication and response time would enhance the overall customer experience and ensure a smoother stay for guests. The maintenance of the facilities could also be more meticulous. Although the rooms were generally clean, there were a few areas that could benefit from more thorough cleaning and attention to detail. Additionally, some aspects of the room, such as furniture or fixtures, showed signs of wear and tear, which could be addressed through regular maintenance and updates. The noise insulation within the hotel could be improved as well. During my stay, I noticed that sounds from the hallway or adjacent rooms could sometimes be quite audible, causing disruptions to my rest. Enhancing the soundproofing measures would contribute to a more peaceful and restful atmosphere for guests. Another area of improvement would be the variety and quality of the breakfast offered. While the breakfast options were decent, there was a lack of variety and the overall quality could be elevated. Providing a wider selection of fresh and appetizing dishes would add value to the guests' dining experience. Finally, the hotel could consider incorporating additional amenities or facilities to further enhance the guest experience. For instance, the addition of a fitness center or a business center would cater to the needs of different types of travelers, ensuring a more well-rounded stay. Overall, while Hotel Unite provided a satisfactory stay, addressing the areas mentioned above would contribute to an even more enjoyable and memorable experience for guests. By focusing on staff responsiveness, maintenance, noise insulation, breakfast quality, and the addition of amenities, Hotel Unite has the potential to elevate its offerings and provide an exceptional stay for its guests.

Once or twice stayed here, it's on highway in Pathankot, Punjab near to army area and bus stand. Parking space is good, but rest rooms are ok not too good.

Spacious rooms but service needs to be pulled up. Staff is courteous. Breakfast and dinner at their restaurant was very good.

My party in banquet hall of pax 200 is getting superior..... Awsm service , perfect management nd friendly nature of youngest h.o.d of banquet on 3rd floor .... Thankw sooo muchhh to management team

Location is good, but room, amenities and facilities are in bad condition. Suggest to check room and toilets carefully before booking it.

Very good and luxurious room service with affordable price Nice to visit this group of hotels