Hotel Uday Palace Varanasi - Hotel in Varanasi - Varanasi, India

The hotel reception stop left a lasting impression on me. The staff were exceptionally friendly and attentive, providing a warm welcome upon arrival. Their professionalism and efficiency made the check-in process smooth and hassle-free. The reception area was clean, well-organized, and aesthetically pleasing. The staff was knowledgeable about the local area, providing valuable recommendations for nearby attractions and dining options. Any queries or requests I had were promptly addressed with a genuine willingness to assist. Overall, the hotel reception stop exceeded my expectations, offering exceptional customer service and a pleasant atmosphere. I highly recommend it to anyone seeking a delightful hotel experience.

I stayed with my group of 23 pax in Uday Palace hotel. This is my 2nd time staying in the hotel. I saw lot of improvements in the hotel especially the food, cleanliness and the service. When we have any minor issues, it was immediately resolved by the staff especially Ms. Roma. Then at restaurant, we have another staff Ms. Saadhana who also responded well for our group's request. Keep up the good work .

One of the best hotels in the city. They have timed service the staff is polite and the manager is well spoken. The food is best in city with a specious parking lot and lush green terrace garden. The interior and rooms are beautiful and cozy. Family friendly Overall best experience :-)

Dear Uday Palace, I visited your hotel many times and experience was good but everything changes when I decided to throw party in your hotel. This happened due to one of your manager and GM. Due to them only I decided not to throw party in your hotel. When I was asking my payment back they use to answer different every time and lastly GM told me your payment was not so much. What he means by this. So it's a request to everyone think before you through or book this hotel.

It was ok ok place to stay, because the staff are not so quick with services, I had to literally call them 8 times for an extra mattress and collect the utensils that we ate for afternoon. Very slow service. As we stayed for 2days, I asked them for a cleaning into the room, there was no response even they didn't changed the toiletries.

Hotel staff behaviour with us was very polite and friendly. Such a nice place to stay. And Mr. Sachin Raj is from housekeeping department is a nice guy at the property and very corporative with all of us. Sweat rooms of the property well maintained. And front office staff (mahima Dubey, anurag, vinod, shubham verma) is always there for helping us.

Had a good experience while staying there. Staffs were so nice and helpful specially @sachin raj. Would love to visit again.

Had a great experience while staying there for about two months.Staffs were so nice and genuine especially @ Sachin raj.Would not mind visiting again.