Hotel The Rivera - Hotel in Rajkot - Rajkot, India

Location is a bit difficult to find Rooms are Good in size & Offer Good Light from the windows. However, the ambience leaves lot to be improved on. So does the restaurant area & the buffet breakfast. Overall can do while overlooking these Good Sized Rooms with Airy Windows

I was looking for good hotel on budget in Rajkot. It was a nice and comfortable stay, loved it.

It was my worst experience ever in a hotel. Hotel Rivera is the worst hygiene wise. There were lots of rats in the ceiling and were making a lot of noise. It was a nightmare for me and my sister. We had to change the room immediately, but in the second room the AC wasn't working properly. The duvets have stains on it. Not clean at all. The bed sheets also were not clean. I asked for an extra duvet and that was also not provided. The staff was very rude and their answers were very straightforward and inappropriate. No hospitality skills at all. Worst hygiene. I frequently book hotels but I have never had such an bad experience anywhere. The breakfast timings are also not commendable. Breakfast starts at 8am while in all other hotels it starts at 6am. Obviously, if people have booked a hotel they must have come from another city for some work or something and there would be people with corporate work and they would leave the hotel early in the morning. Breakfast time should always start at 6am. I was shocked to hear that it would start at 8am . My booking included breakfast but I couldn't have since I had to leave at 7am. Please take actions against this hotel. If there are no changes I'll have to complain to higher authorities because this is about hygiene and the rats in the ceiling gave me a nightmare and I don't want this to happen to anyone else.

Entrance of this hotel is not good. This hotel is on 2nd floor and on the ground floor there are many shops. So for taking the lift one has to go through these shops and take the lift. Also lift size is also very small. Rooms size is good. Linen is not cleaned. So I didn't find it suitable for the family. Although it is an economic option. So one can decide based on their priority.

Neat n Clean rooms. Ok for single traveller. Breakfast options are not good.. They can work on that to improve the overall experience. Location is close to the Bus Port of Rajkot

Room is excellent but Washroom was very dirty ,room services is not good ,food was not tasty hotel entry is not good main don't take breakfast buffet because of only 1 or 2 item served

Good hotel .. but wifi renge is not good

Hotel was so good rooms were clean and spacious towels were fresh everything was clean and good the staff was very helpful helped me a lot during checkin and whole stay Food was also good i tried their Paratha and paneer dish and that was so good Gonna visit again soon