Hotel The Raso - Hotel in Ranchi - Ranchi, India

Hotel ambience is nice but the problems were during stay were - 1- I have been charged extra in the name of housekeeping, for the item I did not even open. This is Unacceptable 2 - The remote of the fan was not provided in the room. 3- There was electricity trip twice in the night when all central ac got shut down.

This Hotel is good for Birthday parties. We celebrated my baby 1st bday the Location, Amibance is too good, service was good but food was average. As they charge good amt for plate but accordingly taste was not good. I was expecting delicious food with Raso but it was disappointing.

Third class property and they charged extra for per adult Rs. 800 Oh! My GOD, they charged even more than a Five star hotel. Reception people behavior is not so good. We felt so embarassed to booking this hotel by Third party app. Never go there.

The Service of this Hotel is pathetic. Despite booking rooms in advance they have given the room to someone else. And Forget about drinking water. You have to call at reception/room service atleast 10 times to get drinking water. And price is exorbitant. Avoid if one can.

The location was nice for birthday parties and other parties. But the service was very bad I did not expect this kind of service from the management of Raso. The food was quite good but after the birthday party the cake was only given half. The food left which was already said that it has to be packed was not given.

Many time I had food there. On 27th October I had lunch there with my family. Food was hopeless ,seems wastage of money. Paneer items were tasteless. Dal makhani too was same and lots of added color in it. Fish chilli had pungent smell. Only crispy children was better.

Service is very bad. Booked for the 1st time but they dont let me to chk in one hour before time and I have to wait. I travelled all night from Bhubaneswar and forced to wait 2 hour to get my room.

Hotel location is good as it's near to airport as well as the hatia railway station. checked in the hotel on 14/06/2023 and booked for 3 days , on the first day only , the housekeeping staff opened the door without prior approval by his master card , while my family was changing clothes , which was a complete breach of privacy. When this complaint was raised to Reception they sounded completely unprofessional as they don't care and lacked empathy as if they have given the rooms for free. Hopefully this is seen by the management.