Hotel The Luxotic Suites, Gurgaon - Hotel in Gurugram - Gurugram, India

The Unique selling point is their bathtub, because we don't generally get bathtubs at this rate. Service was fine, room was basic and lacked some basic amenities, Toiletries were okayish. Nothing for bathtub was given. Food was below average but cheap. It was good, could have been better if the suites are maintained better

For a business traveler like me, this hotel was a solid choice. The rooms were clean, well-equipped, and the Wi-Fi was lightning-fast. The quiet ambiance allowed me to focus on work. While it lacks some luxury aspects, it's perfect for a productive stay.

We booked this hotel but it turned out to be a complete disaster. The washroom was not at all clean, the bathtub was having a lot of hairs already. When I called staff to clean it, he told it's just one or two hair only The shower was not working. The tab was also broken. In the night, after the lights went off the room was filled with small cockroaches. There were so many cockroaches we couldn't even sleep The owner was not even friendly. He didn't even pick up the calls when I tried calling him. Overall experience was really bad

Worst hotel ever. Had booked online weeks ago and upon arrival they did not accept us saying we don't want to honor the rate advertised earlier. Just pathetic attitude and poor customer service. Also the hotel address was incorrect online. Terrible is such a small word for this to happen to outstation corporate guests.

The owner is so so good and helpful.We reallly enjoyed staying there. Definitely gonna book again for any birthday party.

The Luxotic Suites is one of the comfortable budget stay in Gurgaon that we got the chance to stay in and enjoy our workaholic weekday! Rooms: Rooms are spacious with availability of each and every modern requirement right from ironing table, study desk, TV, telephone, balcony, central AC but the bed you say is a bit small in terms of being wide! Food: Food is good, they do have in-house kitchen that serves food made fresh! They do not serve buffet breakfast but you can order from Breakfast section in their menu. (Remember to confirm what's available and how much time you can order because if you will order things second time, they might charge you) Hotel Rules: You can smoke outside balcony as they have wooden flooring, drinks are not a problem inside room. Hotel is Couple Friendly you can bring people but IDs are required! Booking: They have fixed rates Mon to Fri @ Rs 2000/- and Sat to Sun @ Rs 2500/-

Overall the experience is ok Rooms are pretty old and need refurbishment i had stayed 2 nights over there with my family and had issues with hot water which we complained them from day 1 but they don't care about it and had ordered fried rice from them which was another waste of money so please don't order food from them also we requested for a Bathmat which was also not placed until we check out so this guys don't care about the Guest they are just Managing the hotel like.a headless Chicken.

Pros - prompt service and friendly staff. Good room. Cons - when we entered the room allotted, it smelled of cigarettes. Authorities aren't responsible but something could've been done to avoid this - room freshner or stricter guidelines to discourage this. We asked for a room change for which they readily accepted (Kudos for this). In our new room, the washroom wasn't clean. There were rose petals around (probably left by some previous occupant) which led to choking of drainage. There was a used soap bar too left by someone. Petals were in the room as well, leading us to suspect that the room wasn't cleaned properly. On the plus side, the staff were prompt in their response and came quickly to clean things up - would've preferred to avoid this situation however. Reaching this location isn't easy due to the restrictions laid down by the RWA (nothing the hotel can do about but it was a pain for us).