Hotel The DownTown - Hotel in Kanpur - Kanpur, India

Very good rooms, spacious and clean. Staff is really very nice and courteous and co operative. Best hospitality. Also I found it safe as solo female traveller. Their restaurant and food is really very good. Also Satendra kumar from the roof top restaurant suggest quote good food options, thanks to him. All their staff is very good. Very pleasant stay, would like to visit again.

Nice stay. Accommodation was awesome, hospitality was amazing, especially b/fast was inclusive in fare was superb. Location of hotel was more attractive point. Totally staying there is wonderful incredible..I suggest and recommend to u all. You get max output with minimum amount. Thanks hotel The Downtown kanpur

On an official travel we booked this hotel online. On entering the hotel we were almost interrogated by the front desk executive Mr Shailendra about how are we staying in the hotel, as our IDs are not matching. The hotel front desk staff is so untrained that he is not even trained on the fact how to deal with corporate guests. How do the IDs of colleagues are expected to match??? In the night at 11 om dealing with him was a mental torture. Not at all recommended. The restaurant staff on the other hand is good.

Hotel the downtown gives the feeling of a luxury hotel. Awesome service amazing rooms with bacic amenities. Professional staff with smiling faces. Keep it up with your good work. Surly visit again.

Untrained, rude, unpleasant staff right at the gate and front desk. We are a team of 2 males and 2 females on an official trip to Kanpur and booked this hotel online after checking the reviews and details. We got late as we were travelling from out station and checked in at 11 pm. When we just stopped our car, the guard outside said 'car road cross kar ke saamne lagaiye hotel ke', we told him that let us check in first with our luggage. Entering at the reception the front desk manager Mr Shailender said in a very rude tone 'ID dikhaiye' without even getting the check in forms filled, we gave him our IDs and he popped up with a question that your ids are not matching, we dont allow couples like this. We never told him that we were couples. He was in his rudest behaviour and was extremely unprofessional. We told him that we want to meet the owner of the hotel or your senior, he replied back 'subah miliyega, abhi koi nahi hai.' We were shocked by this kind of behaviour and told him clearly that we will be posting the review of how we were welcomed. He started apologising and requesting that because of this his job can be at stake. The hotel management should hire good professionals or train them well. Such people with small minds at the front desk show the standard of the hotel and can seriously harm its reputation. I personally will not recommend it to the corporate people. I still have an appreciation for the restaurant staff. The Manager in the restaurant is good in his service.

This is really a nice hotel. Good interior. Neat and clean rooms. Food is good. Staff is very friendly and helpful. Must visit this hotel.

Good Hotel in kanpur for corporate guest. Neat and clean rooms with all vip amenities. Food was amazing Staff was really nice and egar to helpful. Definitely recommend

Me and wife stayed in this nice semi-luxury hotel for three days. My wife was attending the workshop at Kanpur University, addressed by the state Governor. Enjoyed every bit of our stay. We drove in straight from Delhi/Noida and reached here by early evening. Tired, we found this hotel as a great relief. Slept in cosy room immediately after arrival and enjoyed the first dinner as both of us were hungry too. We found the hotel as per our expectations. The toilet generally is a concern for us and here we found it to be very hygienic. Very well organised washroom equipped with all necessities like shampoo, body lotion, hand wash, toothbrush kit etc. Liked their arrangement. The room was well designed and the double bed was cosy enough to give you a good sleep. The biggest drawback was lack of a window or some ventilation for fresh air. Once you lock the room you do not know what the weather is outside. In summers there is complete dependence on air-conditioning. Once ac is off you start feeling suffocated. The prime reason, perhaps, is the small piece of land where it is built. You may feel closer to nature if owners purchase next-door land and develop it as open space to support the eco-system of their hotel. A green lawn, open to sky environ, small water body play a significant role in boosting the environment. Complimentary breakfast served in a buffet format is star attraction. I tried several items but with dietary limitations I had to skip several things. Better next time. I have already written separately on food. The room service is good and courteous. I would suggest them to get a trolley to bring lunch/ dinner to your room. NOT ECONOMY HOTEL: The lighting in lobbies, though small and narrow, is done tastefully. The management has made every effort to make it an attractive place which is modern, decent and at the same time luxurious too where patrons do not feel disappointed. Prices cannot be said to be very affordable for every family visiting Kanpur. So, if you think you can put an extra pressure on your wallet you are here at a decent place. PARKING: The hotel doesn't have dedicated parking lot. They have some space at the entrance where cars are parked. If full to the capacity you are going to face difficulty in parking your vehicle. CONCLUSION: A nice, decent hotel for a short stay only. Because there is little or no ventilation you might feel suffocated after a certain period. Importantly, this does not seem to be a right place for physically challenged people. The entrance has a few stairs which older people or persons with physical difficulties might find unsuitable. If you are looking for a view from your room then again this can't be your choice. Yes, if you want to be pampered during your short stay or look forward to be treated like a VIP then Downtown is a right choice. Of course, buffet breakfast is one thing that I highly recommend. At least, I liked their breakfast most.