Hotel Taj Royal - Hotel in Agra, Karmana Mustkil - Agra, India

They are fraud. They scammed people by taking their phones. If you ever visit this place and u r asked for booking no just say the no. Don't offer your phone directly. On my recent visit they took my phone in excuse of confirming my booking, then they cancelled my booking and rebooked again. This way they charge more on the OYO app. After that ask u pay money on their QR code, otherwise asked you to leave their place. Horrible staff behaviour. They don't offer you even water in their room.

My experience at Hotel Taj Royal during the Diwali holidays with my family was extremely disappointing, warranting a one-star rating. Despite the anticipation of a pleasant stay, the reality fell far short of expectations. The hotel's service was merely average, failing to meet the basic standards one would expect from a reputable establishment. The exorbitant pricing was a major letdown, tarnishing the overall experience. Charging an exorbitant Rs 30 for a water bottle that typically costs Rs 15 was a blatant example of unfair pricing. This blatant attempt to overcharge guests left a sour taste and felt exploitative. The condition of the bathroom was appalling, with hygiene clearly being neglected. The presence of used condoms on the floor was not only utterly unhygienic but also deeply embarrassing, creating an uncomfortable and inappropriate environment for my family. Adding to the list of grievances, the broken door knob highlighted the lack of maintenance and attention to detail. Furthermore, the hotel's attempt to demand double the price listed on the OYO app was a blatant disregard for fair pricing practices and left a sense of mistrust. Considering the overall subpar service, cleanliness, and pricing discrepancies, I cannot in good conscience recommend Hotel Taj Royal for families or any other travelers. It was a deeply regrettable experience that left me feeling utterly dissatisfied and disheartened.

Horrible experience. I had booked the hotel on Oyo, but after reaching the hotel the person at the reception denied check in. Person at reception said hotel is full we cannot give you rooms. then what is the purpose of advance booking ? If already paid, They deny giving you rooms.

My experience was very good. Hotel staff is very polite.

Clean and hygiene hotel staff is very friendly amazing experience

He always charge extra. My booking was 16 Mar 23 to 18 Mar 23 total my amount of booking was 1055 he charge to 200 extra because of my infant 3 years old. But booking time website showing 5 years below kid stay free .plz don't book this hotel .they are looters . Services was very poor.stay was going unpleasant due to this incident.

They gave non AC room after booking from OYO they provided the room to someone else

Worst service ever seen in @oyo we booked room in Oyo app and its also confirmed , later these PPL said there was no rooms at all and after they said it's other hotel we have booked , these PPL are scammers they get bookings from Oyo for Taj hotel and send to other hotels saying it's their sub branch worst ever seen.