Hotel Swarn Mahal - Hotel in Panipat, Jhattipur - Panipat, India

The quality of service was average. Me and my friends visited there for a quick appetizer and a cup of coffee. The food was good but the coffee was below average. It's just like some homemade regular coffee served with heavy price. This made me to drop the ratings. Service was quick and for that I rate it 4.5 out of 5.

We did not stay here but had stopped for lunch. Though the building exterior and interiors is modern and plush - the management is just pathetic. The food was miserable. We had ordered Chicken Biryani and it had chicken from 3 different dishes thrown into the rice. Obviously, leftover chicken from 2 types of different curries and tandoori chicken had been used to make our serve. The pieces from the tandoori chicken were dried stiff and just not chew-able. When we complained - the staff along with the restaurant manager made all sorts of excuses short of admitting what was evident to us. Ultimately, we ordered vegetarian food, ate and left absolutely frustrated at our experience. Having traveled intensively around the world and in India for 4 decades - this is absolutely the WORST eating experience of our lifetime.

Place was good. Had small parking for few cars. They were playing IPL match on big screen which was very attractive and different from rest places. Now the worst part for which I would ask no one to visit here is staff. Guys were clueless and rude. Specially the person at coffee counter. He literally was asking me to go and not buy any coffee coz I was taking time to decide. And he also said bad words while I was leaving counter. I told his behavior to the person at cash counter as well but I guess he wasn't the one who could take action. please try any other place better than this as it's not worth relaxing even for tea snack.

Came for lunch with my gf. We loved our desi style mains which were amazing with lots of flavour, very impressive for a vegetarian restaurant. But the service was below average and the chips were too terrible to finish. When we arrived at 1.40, we had to wait 10 minutes while they got our table ready. OK, so we didn't have a reservation, but the restaurant was only half full. There was no reason to make us wait at all. We ordered the chaap as a side dish and they looked delicious. when we tasted them, they were tasty and i loved it. When the waiter asked if everything was ok, we said we really like the chaap and he said thanku sir, well behaved waiters and staff I was really excited about visiting haveli, and the mains were just fantastic,the rest of the experience was really awesome. We made special memories. As always, thank you. What a beautiful environment you get to work in every day. Highly recommend, have to maintain the standard Very curtious staff, good food, the best hotel in panipat, ideal location as close to the main city, would recommend more lighter food on the menu, overall excellent. Enjoyed the stay. Would definitely visit again. Food was very good. Typing from mobile right now.

Went with family for dinner, their restaurant mezbaan was closed for renovation so had meals at their fastfood joint called panipat haveli. The taste of the food items was good. The rates are reasonable too. The downpoint i felt is the service, although the service personnel were polite but we had to ask for every basic things like napkins, plates, cutlery etc. They were mostly busy in watching ipl match. Maybe, that was the reason of letdown. But on the whole food was good and will visit again for that.

Nice place. Can't give it a 5 star as I did not check the rooms or stay here. But the facilities are good. They also have a small food court. Wedding venue. And a Barista. The Barista needs to have a better apple pie. But a good place to stop by if you are driving.

We 3 families were passing by and were looking for a good place to have Dinner. We saw a lot of lighting across highway and lot of promotional boards for this restaurant. Don't become victim of all this lightening. It's just to lure people to this cheap place. Palace is filled with flies. Worst service. Indisciplined staff. Careless managers. Third class experience. Saw many families going back without ordering.

Very nice and big place to celebrate parties, marriages or any kind of celebration functions. Food and snacks are just superb. Staff and catering also very nice and polite. We had celebrated our two family marriges there. Stay and parking also available. Enjoyed a lot. Must try location!!