Hotel Surya Residency - Hotel in Amritsar, Gumtala Sub Urban - Amritsar, India

Totally useless hotel never book in this hotel even by mistake they are liar people here GM Mr Sandeep is number one liar AC is absolutely bad and whole night these people's drama is that we are doing right, but I have seen the review later that such complaint is already there, my experience says that where it is totally bad and it eats money go and don't give back ok then you guys book the hotel carefully, Totally bad experience,Rudely behave staff and all .

Totally useless hotel never book in this hotel even by mistake they are liar people here GM Mr Sandeep is number one liar his staff kept calling him whole night in front of me and bull kept going but he didn't pick up any call next When I talk to him in the morning, he says that I didn't get any call, I was worried all night for my family. AC is absolutely bad and whole night these people's drama is that we are doing right, but I have seen the review later that such complaint is already there, my experience says that where it is totally bad and it eats money go and don't give back ok then you guys book the hotel carefully, Totally bad experience, Please check my picture @@

Don't book before reading. The most pathetic and the most underrated hotel i have seen in life, I booked a sweet room and it turned out a bitter one, No fridge, Used fake PEARS soap in washroom, with 2 panteen shampoo pouches, Stinky beds/linen, No kettle, Exhaust of washroom not working, No complimentary water, Broken main lock, Washroom lock came in hand while opening, Switches are broken and can cause a big mess with kids, Washroom drain pipe the wash basin drain pipe and the jet pipe all were leaking, YES THE GEASER WAS WORKING. Mr. Sandeep is an uneducated unprofessional employee which will greet you with full attitude and may also ask you to cancel your booking if you raise any issues, unfortunately that was non refundable, I am not writing this for the owner/management as i know they carry the same attitude towards the property i am writing it for the one who is going to book a room here expecting a pleasant stay. I booked it only because of the location and availability and now I know the reason why it was available.

Very good food and very good sarvice

No hot kettle no refrigerator no shampoo no shower gel no soap no dental kit no toilet roll paper and no tv remote no Wi-Fi and breakfast low quality and toilet door lock are broken

It was a very nice hotel and our experience in this hotel has been very good. Next time whenever we come to Amritsar I will stay at Hotel Surya Residency as the stoppage here is cooperative and the food is amazing.

In short: worst hotel experience ever. Ruined the marriage day. Worst service. Smelly rooms. Rooms were air conditioner doesn't work. FINAL WORD: better spend some more amount and stay at a better place..

Nicely hotel and nice ambiance and very friendly and cooperative staff.