Hotel Supreme - Hotel in Madurai - Madurai, India

We took rooms at this hotel for the temple visit with family on Oct/27/2023 looking at the pictures at the website. But on visit we are totally disappointed, with the cleanliness of the room, the bedsheets and towels are provided are very dirty. There was bad smell on the beds and pillows they provided also could see yellowish stains on the bed, all together we can't sleep. When it come to the bathrooms, it was very dirty unhygienic and unhealthy to use. It was our bad that we didn't read the reviews provided by customers and took rooms there.

Hotel is 1 km from temple. Service and room is very bad. We had booked rooms a week before our trip . But when we reached there at mid night around 12:30, they didn't even done all the setup in the rooms. Hotel staff is very rude . We reached in mid night with family of 12 members from all the age groups, and staff was not able to allocate the rooms for us . Since we booked the rooms from the one of the booking site and received the confirmation a week ago, but they were not able to find our booking in their system and allocate the rooms on arrival. After the search more than 30 mins in the mid night, they got the booking details and then allocated the rooms. They didn't provide any any water bottles and when did we ask they said, they have RO in ground floor and get the water by yourself. Not at all a good hotel, and no hot water before 6 am. This is also one of the drawbacks. Not recommended for family

Definitely a budget friendly and consumer friendly accommodation. Very near to Madurai Railway Station and easily accessible to Madurai Meenakshi Amman Temple. We are a family of four members and stayed in the king suite of the hotel. Bit costly compared to the regular deluxe rooms. But it's worth the cost as we lived the life king size during our stay

The receptionist was extremely rude throughout the entire interaction with him, it made the entire stay very unpleasant. The hotel rooms had a mould-y smell and the whole place was poorly kept. I would suggest people to look for another alternative if possible in Madurai to stay instead of this hotel, there are many options nearby.

Its very costly. Waited nearly 25 minutes for getting the room, though it was booked over phone and paid advance too. There is NO complimentary breakfast. In their page, its mentioned as breakfast is free. Not budget friendly hotel. Outside look is not at all appealing. Roof top and normal restaurant...all closed. Reception person was not friendly. In total, don't go to this hotel.

It's an old Hotel.... excellent location.... Service is poor...Rooms are reasonably ok.

Went to this Hotel which was at the best in 90's Don't know why they didn't maintain as it was earlier Very ideal location Wish they will keep up in same level quality soon

The rooms were neat and clean and i think it was in the heart of the city so they were so many places to visit nearby. It was close to the Meenakshi Amman Temple so that was easy to visit and it has so many other restaurants also nearby. The service was very nice and they helped us a lot with directions and places to visit.