Hotel Star Residency - Hotel in Muthupet - Thiruvarur, India

It was overall okayish Experience, since there was no other Hotel to stay around the town as long as I searched online . You can stay for a night, Good AC as well.

THE BEST HOTEL IN MUTHUPET!!! The Hotel Front Desk Executive/Manager Mr.Raja is the REAL STAR!!! I am writing this review after a 3 night stay at this hotel. There is a huge story behind my review of the hotel . Worst experience In Al Maha : Me & my parents travelled by car from Chennai to Muthupet , although we are natives of a nearby village where we have a house, yet the impact of Gaja Cyclone forced EB officials to cut power for 2 whole months. So we booked a room at Al Maha lodge in Muthupet in advance. After a tiring & hectic 10 hour long driving we finally reached Al Maha room at around 1.30 AM. Ghosh!!! The entrance was full of dirt , garbage & trash!! Upon entering the room we 3 of us had the most horrible experience in our life - room was dirty , washroom was pathetic, the mug, bucket, the western seat toilet was so worse beyond imagination!!! We realised that we made a grave mistake by booking at this room which completely ruined our night! We adjusted to it as it was late night & thought of changing room during day as we were so very tired & wanted to sleep. Suddenly the power goes & after a long waiting we went to reception where we experienced the worst & the most RUDEST customer service! He was so rude that we decided to vacate room at 3 am ! Star Residency- The Saviour for us! We got into car & roamed at 3 am in search of a good room. Luckily I found one number of Star Residency hotel from Google. Mr.Raja attended the call & the way he handled our call & the way he spoke, I have not seen such warm & welcoming hotel executive anywhere in our experience ( we have travelled along the length and breadth of India - Lucknow, Delhi, Agra, Varanasi, etc ) . Really he was so polite at 3 am, he assured us of a room with Generator Backup for power! Since the hotel was somewhat inside a complex he took pains in guiding us on call by waiting for 30 MNS on road . Such a warm & genuinely caring person! There was no need of him to stand right in middle of the road at 3 am just to show us the way!!! Finally he took us( me & my parents) to a room. Wow!!! No words to describe the happiness & satisfaction on seeing the stain free & graciously spacious room! The room was spacious enough to easily accommodate 6-7 persons & the bathroom was crystal clean! Having seen the state of rooms at Al Maha, this room looked like a HEAVEN to us! Mr.Raja , displayed his Gentlemanly behaviour by politely refusing to accept advance as he asked us to first take good rest & then speak about room rent in the morning!!! A Real Gentleman!!! All through the 4 days & 3 nights stay we had the best of the experience! I would give 10 stars out of 5 stars as Mr.Raja provided us a thoroughly pleasant stay !!! Mr.Raja - during our tough time at midnight you came as the God & if it was not for you, we 3 of us would have slept on car !!! The way he treats the customers brings so much of happiness & smiles on us! Keep up the good work! People like Mr.Raja are the ones who keep the Hotel staying experience a delightful one! If anyone wants to stay at a hotel in Muthupet, pls remember these 2 points : 1) NEVER EVER BOOK ROOMS AT AL MAHA- WORST CUSTOMER SERVICE & WORST ROOMS , RUDEST PEOPLE! 2) PLEASE PREFER STAR RESIDENCY HOTEL WITH NO SECOND THOUGHT, YOU WILL FEEL LIKE A STAR!!!

Easily will lose direction to the hotel if you're not guided. Rooms are clean though, including the toilets. Not much service available. It's ok to stay for a night .

Good hotel to stay overnight. Rooms are good and located near main commercial area. Water in both room is salty. But they provide mineral water for drinking.

Worst staff behaviour.. Remove couple friendly in all websites.Totally hated .. Staff are rude.

Nice place to stay at muthupet and very nominal cost. Nearly very nice hair saloon also available.

Seems it got recently renovated but incomplete. Paint pieces from walls falling after simple touch, unclean TV units, AC units, floors, and cupboards

Good maintenance and good place. Hospital, Atm(sbi and indian bank), courier service and juice corner being same complex