Hotel Smile Inn - Hotel in Amritsar, Amritsar Cantt. - Amritsar, India

If I could give a zero star rating I would. Worst hotel ever. The hotel experience was simply disgusting and the staff needs to learn customer service. The manager of this hotel needs to become a human first. This hotel needs to be shut down. Just for the sake of extracting money from people you forgot to display basic human values. Worst stay experience. Rooms had no network connectivity, they were not clean, small rooms. The hotel staff especially the owner were rude, intolerable, and indecent. Terrible hotel. Do not ever book this hotel. Simply disgusting.

It was a very bad experience with them. Rooms were not clean and were totally different from the pictures. There was smell coming from the rooms. there is no lift and stairs are very congested and not safe for kids. I booked it from make my trip. they denied to cancel my booking. I asked them to deduct some amount and requested for refund. they denied. then they said they will give us another room in their another property, after waiting for some time they again denied for the another room also. their booking manager didn't even entertain us on the phone also and after multiple calls he didn't even pick it up. they simply denied for everything. Such a horrible hotel it was.

I stayed here from 1oct to 4Oct 2023, my experience is just ok. But it is completely a fake reviews and edited hotel which is shows here. This is overpriced should be not more than 800INR. Only Plus is 300m walking distance from Golden temple & Market.

Last week we had sudden program to visit Golden Temple Amritsar. So, didn't get time to book rooms. We visited by our car and on reaching there, started searching for good hotel. On our surprise, all the good nearby hotels were booked. As it was late night, we thought of second-class hotels and approached to Smile Residency Amritsar. There we met Jagjeet Singh (Jagga), night staff. He offered us room and nice hospitality. We stayed there for two days, and found the staff cooperative. Though the parking was an issue, but they kindly managed.

Absolutely Pathetic Hotel. - Poor location. Situated in a narrow gully where no cab or auto driver wants to go. - Dirty Linen -Dirty Room -Bed Bugs and Termites -Dirty Toilets - Bad smell in the room. - Loose Ac water outlet terminating in washroom. - They do not operate under the Treebo brand.

I had the best stay at Hotel Smile inn Amritsar . The rooms were so clean and good. My Amritsar stay was so convenient and comfortable. The owner is so helpful and the hospitality of the hotel is amazing. It's just 200m walk from one of the gates of the Golden temple. We wanted an early check in and even though there were no rooms empty, the owner provided us an accomodation till the time we got our room. Even our bags were transferred to our room while we explored the city. They also booked us a rickshaw back to the station during checkout. Do book this hotel if you plan to visit Amritsar and you won't regret!

The hotel is located at a very good location. The room are very spacious and kept very neat and clean. Other parts of the hotel are very well maintained and the food was very delicious. The staff of the hotel of all departments like house keeping, front desk , restaurant staff were very polite and humble. Worth mention the head of the hotel (GM ) have maintained the hotel exceptionally well. I will be leaving to home today with fond memories and on my next visit will definitely be coming back to the same hotel.

Great hotel. Everything was nice. Me and my colleagues would surely choose it again next time we visit smile inn. Great location, great service, friendly staff. Good value for the money. Breakfast was delicious. Very comfortable. Would definitely recommend Thank you!"