Hotel Silver Orchid - Hotel in Muragachha - 24 Paraganas North, India

Service is lacking a bit. The basic things like changing bedsheets and all should be done before the customer complains. May you improve this customer service. The room was nice, the view is good.

When I first booked my stay at the hotel, I was nervous about the quality of service, ambiance, and accommodations. But all my worries were immediately remedied when I arrived at a warm reception from the staff and a beautiful room. The rooms are very nice and well decorated and the food is delicious. Overall it was an amazing experience

This is the worst stay I ever had. Rooms were totally different from the picture. Other than the parking facility, everything was worst. I booked the room before the day but I had to pay Rs400 extra on the exact day.The rooms and beds were very dirty and after saying them to clean that stuffs, they start to argue. The behaviour of the peoples are not good and their responce to the guests are horrible. Apart from that nothing is in the locality as per the location. I want say that this was my worst experience in OYO. They should generiously work into it.

Good. Management and staff are very good. Situated beside Belgharia Express Way . From Dunlop it is right side and from Airport its left side.

We booked through OYO but we were denied check in. The hotel asked for additional money. The rooms don't have a wardrobe. The Geyser was not working yet they charged additional 1100 rs. I learned my lesson. I will never book through OYO.

the location is very easy to find, alongside great dhabas and restaurants. also, the exam centre where i was wanting to go was much near to the hotel. the staffs were very much polite and helpful. just needed some add ons of switches near bedside and tv connection needs to be better. the pictures for washrooms differed a lot from the reality cause the lights needs to improvise. else, overall. a good stay.

We booked the hotel from Agoda, paid the full amount while booking (Booking ID-821789465) via agoda, by while making check in the Hotel reception denied to give room at the desired price as per booking, they said room is not available, and we can book another room by paying extra amount, Behavior of the reception was utterly rude and non co operative... When we asked that how our booked room ( for which we already paid) is not avaible in the desired date,they said kindly ask ur booking website about this, they are not liable to give answer as they dont have any tie up with any booking app(OYO/ agoda whatever). Although the at the top of the hotel the brand name of OYO was given clearly and branded in the hotel logo... This hotel is basically wasting the brand repuratation of OYO and harrassing people and making buisness unathecally... I request to all the review reader kindly not to book this hotel by any chance... Guyser, lift no facilty was also available in the hotel as per website commitment. Moreover the reception Guy misbehaved with almost every GUY by charging extra amount in food bill which we saw... Would request the GVT administrarion/ OYO/Agoda/all booking app to take necessary action please...

The room was clean and comfortable with all the amenities that I needed. It was well located, with a bus stop close by, and the food there was good. The wi-fi connection was good too and parking was also available on site. But I felt the price was a little bit high.