Hotel Shivoy Palace & V2 resaturant-Hotels/ac rooms/delux rooms in basti - Hotel in Basti - Basti, India

It was the worst hotel. Receptionists were very rude and unprofessional. They don't know how to treat guests. Seems like a 10th pass staff. Rooms were dirty and in poor condition. Walls were rotten and ceiling had the seapage. AC was not working and they don't provide AC remote to guests to control it. And you can't use AC during the city power cut as they don't have power backup or budget for it. But they are charging full for it. Images shown in website and Google are old and misleading. Don't ever think about to use this hotel. Go to some dharamshala instead of it, they may have better facilities and staff. Very rude behaviour by the staff.

Staff is not responsible, no water service, food is worth , hospitality is pathetic

The worst hotel property manager doesn't know how to behave I don't how they are operating in the hospitality industry I wish I could give minus ratings

Despite being located in a district which is not so famous,the service provided by the manager and staff are incomparable.The experience of quality food served at the hotel cum restaurant was of another level and is a kind of lifetime experience for me.I will surely recommend this hotel for upcoming customers as it is really difficult to find a hotel in basti at such a reasonable price

Excellent ...I love this hotel facilities and staff service.

This is a very good Hotel at a low price. prices for Dormitory is 350+GST @12% and for triple bed Non AC Room at 999+GST @12%. AC room prices are also reasonable. Nearby is the bus stand. Overall a very good choice. An in-house restaurant is also available.

Very bad service and dirty room.. breakfast not provided after 40min of order ... Anyone please don't book this hotel...

We went for lunch.. food was ok.. quantity was also less. Ambience is good ..so giving 3 stars