Hotel Shanti Palace New Delhi Int'L Airport with Ayurveda Wellness - Hotel in New Delhi - New Delhi, India

I stayed at Hotel Shanti Palace in New Delhi January . Overall, it was an okay experience. However, I was a bit disappointed with the breakfast options. There weren't many choices, and the quality wasn't great. On the positive side, the staff was friendly, and the rooms were clean and comfortable. The location was convenient for my trip, and the price was reasonable. If you're looking for a budget-friendly option with a decent stay, this might work for you. But don't expect too much from the breakfast.

Overpriced and not worth the money. The staff is also rude. Be sure to get the checkout timings on record so that they aren't able to fool you into paying extra money. I had to pay Rs. 2900 extra since these people do not have their checkout timings on their online booking receipt nor do they bother to inform you in advance. Once the time is up, they call you up to tell you that you have overstayed and will have to pay extra half day charges and if you say that you weren't informed about this and refuse to pay the extra charges,then they verbally threaten you that they'll make you pay any which way they can. The restaurant food is also not worth it and is overpriced.

Room was bit old but can be used for short stays. If you prefer betterment then this hotel will not meet your expectations. However, Budget friendly hotel.

Receptionist was in a bad mood and showing temper while attending to customer. Room had strong cigarette smell. Faulty hand shower. Very small and cramped room and bathroom. Restaurant had a funny unpleasant odour. We requested for dairy free food but yet they added paneer in the dishes. No effort to apologise or make new order without dairy.

Positive: Hotel Shanti Palace was a great hotel for a single traveler on a budget who needs a place to stay while exploring delhi.Hotel was clean and convenient.Staff was very friendly.Area was decent and gave you the real Delhi streets.My guide  was #1 Thanks Negative: Could use an upgrade pretty clean place but for an American Family your getting equivalent of motel 6 or Americaninn type place.But if on a budget this place is just fine for your needs.Exchange rate was also low go down street and get better rate.

Positive: Average hotel if you just need to spend a night..bathroom was not draining well and shower band was leaking..I also saw mold on bathroom ceiling..location is good which was my primary goal as did not want to find hotel at 2 am.. Negative: Hand shower cord broken and bathroom was not draining properly

Rooms are good. The location is also good. Food is not good. There is too much alcohol smell in their restaurant. The morning buffet is also the worst. They don't have a choice in food items. They need to improve the food varieties and quality.

This hotel use to be a good hotel but now the staff is in some parallel universe. They are rude, arrogant and shows that they are running some sought of 5 star hotel but they don't even know what hospitality is all about. One of the worst hotel in Mahipalpur.