Hotel Sera Grand by Verbatim Hospitality - Hotel in Chennai, Maraimalai Nagar - Chengalpattu, India

Not sure if rooms, as we have not stayed there. We went for dinner. It was full vegetarian we preferred. Idli, dosai, Chapati and sweets were provided for dinner. 3 Chatni along with sambhar and veg curry gravy was given for Dinner tasted well. Chocolate milk shake was also tasting good. Overall good quality food services provided.

The hotel had nice ambience and the rooms were clean....the lady in the front desk was very supportive and help us throughout the stay. Room service was mediocker but the reception was very supportive and accomdating and helping out with the issues. The food was average only disappointment that there was no breakfast complimentary. Came for my son's College vacation and it was really a great stay.

The hotel is very neat and clean, staff very helpful and courteous. The room service and toiletries are good . The restaurant Raja Virundhu serves good food. The meals are served neatly and in less time. The prices are affordable and they serve big portions of food. Highly recommend as a budget friendly hotel.

Overall, I had a great experience in this hotel staff was incredibly helpful,Staff was very hospitable and there for every need of mine. Thank you so much. and the amenities were great. The room was wonderful, clean, and perfect, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone

The location of the hotel was good. Stayed for a day and found these below points could be improved. 1. When we entered into the floor, it was full of smoking smell. Unable to tolerate it. 2. Rooms were neat but bathrooms were too small and smelly. 3. The service person serves the food after smoking. The smoke smell stays even after he leaves the room. 4. AC started leaking after 2 hours of usage in the morning. Thank God we checked out. 5. No warm water even after switching on the heater for 30mins - 1 hour. 6. No dish recharge. All we can see is a black screen with 'No signal' message. 7. Quality and quantity of food was good. Not worth the money.

DONT STAY THERE This one of the terrible hotel I stayed. We booked room for 3 days. But when I when I am checking in the management says you have booked only for 2 days they did not even respected me and also the answer was so bad even the housekeeping person answering the guest by sitting in reception. They allowed me to check in second day 3 pm but my booking is from first day I was in a hurry. They did not provided a towel and bathing kit and refreshment in the hotel it's better to stay in a low budget lodge instead of staying here. I ordered a coffee in the morning but it didn't came to me till I check out, such a WORST HOTEL I HAVE EVER SEEN

These people only care about money. We were promised that our reservation would be rescheduled but all we got was their unresponsiveness. They hoarded the money and kept us in a loop. I have never seen such a pitiful hotel under a mask of grandiose. Would never recommend this hotel to parents who come to visit their wards at SRM.

The hotel was good overall and had decent atmosphere, the receptionist was very humble and she was quick to help with our rooms and service needs... overall had a great weekend with my family..... Great service a place to revisit.