Hotel Sepoy Grande - Hotel in Mysuru - Mysuru, India

Excellent hotel Neat and clean rooms Good location Has a restaurant as well as Beer Cafe good food Value for money Recommended

I have visited here recently and my overall experience was not as expected, as a hotelier I know how industry works and how things are still I felt like there are no hospitality at all in this place. We were exploring the place so we thought about visiting the 05th floor restaurant which was expected to be an olives restaurant but when we went there we were waiting for menu for 05 minutes then we got the menu after that we were waiting for almost 10 minutes to place an order and when no one seems to be interested to take order or ask so we just called one of the staff who seens to an interns took and order and he mentioned that pizza will take 45 minutes to serve so we decided to order some other starter and some main course and after waiting for almost 30 minutes and expecting starter to be on table we got to know that it's not available or quality is not good so we can't serve you . So we don't have the option left to just have the main course directly as we were already waiting from the long . People were not showing interest in the guests and the table who came after us to the restaurant was already having food and we were waiting for our food , and more shocking is when beside our table one of the gentlemen ordered pizza which he got in 25-30 minutes. Order fresh lemon soda which were taste like made from preservatives and 100% not from fresh lemon juice. Staff were openly having mount freshers while coming and going and beer were carrying through guest elevators from some other floor, which was not a big deal. The staff needs to be trained in better manners about hospitality. These 02 starts are only for the reception team and the ambience of the hotel.

Best place they have a well trained staffs and food was too good, The party hall was also maintained well and this is a must visit place

Very nice ambience and good service. Delicious food Thank you Rajesh sir and teams.

We stayed there for 2 days. The hotel is very accommodative. Staffs are very helpful. Loved their roof top restaurant. Beer cafe looks cool! But we couldn't dine there as kids are not allowed. Food - buffet had limited choices but all tasted good. Reception is very responsive. Their swimming pool is the only draw back , It's inside the restaurant and not deep enough to swim. We loved our stay here.

Nice hotel, but small rooms. Service is fine.

First time when I have came in Mysore one and half year before and till date enjoyed the service of Sepoy many times. It is one of best in service and food also. Specially thanks Raghu for take care me during the stay. All staff are supportive and enjoying their job. Happy to serve their guests.

Was an amazing stay. More toiletries could have been given. Room is above average and is worth the money. Food is okayish. Service was excellent. Kudos to Mr. Suman, he was so helpful.