Hotel SAJ LUCIYA - Hotel in Thiruvananthapuram - Thiruvananthapuram, India

It is and it will be one of the worst hotel stay that I had anytime in my life. Hotel staff (receptionist) is rude and unprofessional. Don't understand how come they are starred 4. It was only a make up. We reached around 23:00. The way they treat the guests are like beggars and that the guests are asking them for their favour. Show some respect to guests (no way). You will never get that here. Bcos they are probably aware of hotel location and benefits. (Near to Temple) They have some strange policies. But none of them are displayed or even not available on request. So guest have only one option, that is to believe the staff blindly. (receptionist). So what ever they are trained to say is FINAL and no one can question or verify. No complimentary breakfast, we need to pay extra for that. (As informed). Am not gng to try that for sure. The innocent staff who accompanied us to the room told me verbally that intercom number "x" is for reception. When i asked, it should normally found in the intercom directory and instructions booklet, reply was strange. (finally told the innocent boy that i dnt hav that much memory to remember all those numbers and he wrote to me on a piece of paper.

Rooms are good, better than average and clean. The smart tv made the stay even better! But the restaurant in here is amazing! Good food, good style, and extremely clean. Overall I liked the stay very much!

My family and I recently stayed at this hotel for a short time and we were impressed with the spacious and well-maintained rooms. Although we did not have advance booking and had to opt for the more expensive suite rooms, we found the facility to be worth the price. The staff was friendly and helpful throughout our stay. The only negative aspect was that there is a bar adjacent to the hotel which can be noisy at times. Overall, I would recommend this hotel to anyone looking for a comfortable stay.

It was one of the worst hotels that I have stayed on this trip. It was only make up. We went around 10PM, we were very tired, it was close to Padmanabaswamy temple so we didn't look for more options. Mattress was too springy, when we asked they said this is how all rooms are. In the morning we noticed that the shower was not working, due to darshan timing, we have to rush. So we have managed it. Once we returned we complained and vacated the hotel and booked another hotel. No complimentary breakfast, we have to pay extra for that.

The location of this hotel is too good. Food quality is also appreciated. The staff is polite and professional. However the hotel has its drawbacks. The Hotel badly needs to be renovated, right from the carpets, bathrooms and even the bed. Facilities like swiming pool is not operational. If location is your priority then this is the hotel for you.

Poorly maintained property. Windows are all sealed and very suffocating. You feel caged in the room. In the name of renovation they are ruining guests. Not at all acceptable. Passage is very stinky and plywood is on the floor with carpets on it. Totally bad experience. Anytime lift may crash. Never ever luciya trivandrum.

The rooms were nice and big for the price I paid. The location is near to Padmanabhaswany temple which is great. Coming to service, worst experience. The receptionist asked in case we had taken the floor mat. My question is who will take the floor mat home. I am doing a week-long journey to 3 other holy places in south india and none asked me this kind of cheap question.

The location is great. Walking distance to Padmanabhaswsny temple. Most importantly the GM Mr Anu is fantastic at handling guests and will ensure he and his team do their best to make your stay comfortable. Jaya at front desk was very helpful. Great people to stay with