Hotel Ruby - Hotel in Jaipur - Jaipur, India

My stay at Hotel Ruby during May, while I was there for my NEET exam, merits a solid four-star rating. The hotel offered an overall experience that was slightly above average, with certain aspects standing out positively. The location was convenient and the amenities provided were satisfactory, contributing to a comfortable stay. However, the pricing left me somewhat disappointed, as it wasn't particularly student-friendly. The cost seemed disproportionate to the facilities and services offered, which is an aspect that could be improved upon to better accommodate budget-conscious visitors, especially those in town for exams. One exceptional highlight was the encounter with a gentleman at the reception, who truly went above and beyond. His remarkable politeness and exceptional helpfulness left a lasting impression. He exhibited a level of service and kindness that exceeded expectations, making my stay memorable and ensuring that I felt welcomed and supported during a potentially stressful time. While there is room for improvement in terms of pricing and overall value, the outstanding service provided by the reception staff member is deserving of a special mention and appreciation. With adjustments to pricing and continued dedication to exceptional customer service, Hotel Ruby has the potential to enhance its reputation and offer an even more satisfying experience for future guests.

Hotel is very nice and the staff are so polite and well behaved. Had a nice stay at this hotel. We stayed there for 5 days but didn't receive any housekeeping through out our stay.

I stayed for 3 days , the staffs was very kind and nice , only thing which disturbed me was 1) Everything was commision based(Rickshaw, travel service) 2) I stayed on the ground floor and the bathroom ventilation was like hawa mehel , so basically the people from outside could see inside. I didnot feel safe,and privacy invaded . please be careful.

Ruby is 16km far from the airport, one of the busiest hotel with domestic tourist, they serve only veg food in the restaurant, a little expensive, cleanliness is better, but the air conditioner is too old to make chill. In the whole 2 days can adjust. Check in & check out process takes too much time and they are not properly briefing the side seeing package.

When I am travelling, I write down in brief all points about a particular hotel which I will later share on TA - if you see some of my reviews, I even give the names of the staff members who were good and bad! There are lots and lots of reviews here about hotels which simply say - ' we booked here last minute over the new year holidays and this hotel suited our purpose for the price we paid', and we will return next time' Now the above 200 character review says nothing about location of hotel, staff, rooms, wifi, breakfast, transport options near the hotel etc. If you see the 'top contributors' they all have more than 50 reviews, and 75% of these reviews are barely 3 or 4 lines.

Very nice family hotel. Food is good. Location is also very good. Rooms are clean and tidy. Staff is also very co-operative and helpful.

Nice hotel with great building. Service was good. But behaviour of manager and senior staff was rude and state forward. Not friendly.

The hotel manager's behavior was so unprofessional and abusive. Just ruined our mental health by his behavior. The last day when we were checking out he claimed that we broke the seat cover of comode but we didn't know anything like that they intensionally did this for charging some amount and as we were not from india they took advantage of it moreover we had to catch the train so we paid 100 rs without any reason to move from there. I will not recommend to anyone from Bangladesh. We also traveled to jodhpur and jaisalmir there were great experience except this one. The manager needs to be educated to know how to behave professionally!