Hotel Ratangarh Palace - Hotel in Jaipur - Jaipur, India

Hotel is in nice location.. But, hospitality is not their strong suite.. staff is always giving cold vibes.. as if they wish we hadn't booked this hotel.. they took 30mins to get room ready even when we checked in a bit late in the day.. basic amenities like tea, coffee werent available in room.. they did provide when asked, but it shudnt have been required.. breakfast takes approx an hour as there is only 1 cook.. though the cook Mr Inder Soni is a nice person.. reception staff created hue and cry when we asked for matches/lighter for b'day candles.. saying they dont have or provide matches in rooms.. i went downstairs to request again and it was right besides him which i took.. seems untrained staff has been hired..

Charming hotel with welcoming staff and comfortable rooms. The serene ambiance and picturesque views made for a relaxing stay. Great location for a peaceful getaway.

Extremely good hotel quality but equally pathetic staff. Stayed here for two nights with family. By far, this hotel has the most rude workforce in the 100s of hotels I have been to, I think 80% of them has to be fired to make sure that the guests have good experience. Factors: 1. Checking in We went to see the room before checking in. After seeing the room and approving, my father was staying in the room and I was going down with the manager to do the check in process. This rude fellow took out the keycard, the gate closed and my father was there in the dark. He said that he will give the card only after I sign. This was frustrating as I was already going down with him to do the process, however instead of informing, he was rude and loud and locked my father in that room. I fought with him and then put the keycard in the room and then went to checkin. 2. Sleeping We were two guests and we asked for two extra pillows in the room as the room had only two. At first they said that the room has pillows, when pressured, they said that they can give only one pillow, when the boy gave one pillow, we requested 2-3 times again to get the 2nd pillow. I mean, this is the first hotel I have been to where I have been refused for something as basic as a pillow. 3. Cleaning We called for over 6-7 times and requested to send housekeeping for cleaning the room, but, everytime they would say, that the team is in your floor only and is cleaning other rooms, we will come to your room soon. Morning 10AM to evening around 6 or 7PM, they didn't. Finally after some rough talking the work was completed. 4. Extreme rudeness to guests My aunt had come to visit us with an event guy to have a meeting in the room. The manager/receptionist came and started scolding and behaving rough with a very loud voice saying "You come down right now, I dont know, first checkin and then go". This was extreme. Finally we had to scream back at him saying that visiting guests dont need to checkin. This has been my worst hotel stay experience. I hope the owners take the review seriously and teach their staff the basics of hospitality, afterall, the industry is all about hospitality. Hotel Rating - 5 Star Staff and Experience - 0 Star Since zero is not available, I have given 1 Star rating.

Food items are delicious.they serve like family members.ambience is very nice all the places are clean and tidy.it is the best place to stay

I recently had the pleasure of staying at Hotel Ratangarh Palace, located in the charming town of Ratangarh, Rajasthan. My experience at this hotel was truly exceptional, and I can't help but share my thoughts on this hidden gem. From the moment I arrived, I was welcomed with warm hospitality. The staff was not only courteous but also went out of their way to ensure my stay was comfortable. The check-in process was swift, and I was escorted to my room, which was tastefully decorated and impeccably clean. The attention to detail in the room's design and cleanliness immediately caught my eye. One of the highlights of this hotel is its stunning architecture and historical charm. The Ratangarh Palace is a beautifully restored heritage property, and every corner of the hotel exudes a sense of history and elegance. The courtyards, frescoes, and intricate designs on the walls make you feel like you've stepped back in time while still enjoying modern amenities. The hotel's dining experience was a delight. I savored local Rajasthani cuisine at the on-site restaurant, and the flavors were nothing short of incredible. The staff was more than willing to cater to my dietary preferences and provided excellent recommendations. Dining in the open courtyard under the starlit sky added to the enchanting ambiance. Moreover, the hotel offers a range of activities and excursions. I took a guided tour of the surrounding area and learned about the rich history of Ratangarh, which was a unique and enriching experience. The hotel's swimming pool and spa facilities were also well-maintained, offering a perfect place to relax and unwind after a day of exploration. What truly sets Hotel Ratangarh Palace apart is the staff's commitment to guest satisfaction. They were always ready to assist with any inquiries, and their warm smiles and personal attention made me feel like an honored guest. In conclusion, my stay at Hotel Ratangarh Palace was an unforgettable experience. The hotel seamlessly combines heritage, luxury, and warmth. If you're looking for a unique and charming retreat in Rajasthan, I wholeheartedly recommend Hotel Ratangarh Palace. It's a place where history and hospitality come together to create an extraordinary stay.

Clean, Safe, Beautiful and affordable The hotel is a perfect place to stay at terms of location, food, cleanliness and price. We stayed here for four days and we had amazing stay. The rooms are very clean and Pretty with the good view. The hotel has a cafe and a roof top restaurant which are cherries on the cake. If you are looking for hotels at affordable price, well this is best place to stay. Additionally the hotel is near to all the Jaipur's main attractions and city. Easily communicable . The main point we were two girls and its very safe . The hotel is at very quite place . Hope you will have amazing stay as we had

If the restaurant and service is kept out of purview, this place deserves a fuller ating. The rooms are very good for the price. The location is awesome. Quite near to railway station, bus stand and autos are available all the time. Can't be a better location if you are staying in Jaipur. Just do not visit the restaurant, as it is one of the worst. They spoilt an entire meal for me. There was too much salt in every preparation, which was a first for me. Also do not visit if you are planning to pay through Zomato. They do not accept that.

If in short I have to sumarize it then it is good, safe, clean and beautiful. I love the service of the hotel.