Hotel Railview - Hotel in Kollam - Kollam, India

Short stay for a few hours. Price is not cheap. Great rooms, good ac, super clean. Superb location just outside the railway station. Good soundproofing, can't hear the road much. No room service is a major letdown but enough small restaurants nearby and Swiggy / Zomato is your friend.

The worst hotel to stay in kollam.. Opposite to railway station if you happily book your stay it's gonna be one of your worst life experience..No staff has any character and behaviour.Even the manager doesn't know anything..if you find the room is small and if you wish to shift to Suite room,you have to pay normal room charge and also suite room charge..I feel pity for the hotel owner how he selected clowns and mannerless people as a staff there..Those who sit in reception are the best among the worst..Room will be full of ants and they will not change the bedcover even if you stay for 5 days..you have to request them continuously...Worst hotel experience I ever had in my life...

Earlier I stayed there twice, today again I tried to book the room on phone, One person attended the call and told me room is available and asked me whether coming alone or with family and I told him I will come with family, after that his attitude has changed and talked badly and I disconnected the call. If it was attended by the owner change your attitude or if anyone else attended teach him good manner.

Now I have stayed in this hotel like 10 years back it was fine. But this time we had to use the restaurant for breakfast in the morning not for stay while drive from TVM. As expected it was crowded due to railway station being beside. Now with waiter who was doing one man show of going back and forth inside the kitchen for orders, water, billing etc.. it was taking ages for a dish being served as well. Overall they have done extreme lean staffing and people were complaining and walking off as well. It took about an hour to get the food literally. Now to avoid further delay, I went to the cash counter, told the items of purchase and paid the bill. It was that pathetic... taste wise the food was good but time being wasted for high pricing was not worth it.

Hotel Rail View is really extraordinary with the most Hygenic and friendly atmosphere from reception to housekeeping. Really enjoyed my stay here. The hotel environment is also good with good food and service. It's on the Kollam railway platform no1. Light house is open from 9am to Evening 6pm.

Good room and good service. Staffs were polite and helpful. Clean rooms. Comfortable stay.

Worst place to stay as the rooms were very old and not maintained. Booked a suite room; got tv, intercom, etc which were not working. Plumbing in the bathroom was damaged and was difficult to use properly. And the service was very bad such that I can't just type it down here.

Don't want to say much about this worst hotel.one of my worst experience that I ever had in my life .