Hotel Puja Residency and Spicey Daawat Restaurant - Hotel in Varanasi - Varanasi, India

The photos here are misleading. If you're getting a cheaper room without breakfast, go for it. Their restaurant and breakfast sucks. You walk into the restaurant post 9:30 and that's when they decide to start brushing the floor with the dust in the air falling on your food instead. Even more worse, you enter the restaurant and you're greeted by this foul smell of dirty seats. It's really disgusting. If you somehow do happen to be having breakfast, don't expect a buffet. You'll have to go and order from the choices they give you. Just order toast. Their puri sabji is made in Maggi masala and even smells so. In terms of room, the sofa in the room is no different from the seats at the restaurant. Dirty and contributing to a foul smell in the room. Same with pillows. The bathroom is not clean and they don't clean it even after requesting. Their housekeeping is very slow. For fresh towels or toilet paper or really anything, you'd have to call twice or more times. In terms of location, near to banaras railway station and thus noisy all the time. If you're a light sleeper, reconsider.

Rooms are costly, even 5 star hotel Ramada is cheap in Chennai when compared to this. Moreover all the hotel staff look for tips if we give 50 rupees these crooks demand more. Giving tips to these hooligans we might become bankrupt.

The location is in a filthy area. Rooms are large, but room service is absolutely poor. Running Hoter water is not available . I wanted to get some hot water and requested three times. Waited for 1.5 hours and later I slept. In another 30 minutes they started ringing the bell. The restaurant offers very limited and poor food.ost people there were having bad attitude. The same at the front desk except oner. Krishna, who was exceptionally coordial.

Not at all satisfied with the hospitality. They are not even able to manage the rooms. Not sure how they are running the hotel. The lady staff in reception even said that "we cannot give you everything in hands. If you want to take then take else leave. " With these attitudes, I am very sure that this hotel will not run for long.

We (12 families) stay for 2days in hotel Puja Residency last week.We come to Varanasi for darshan of Baba Kashi Vishwanath and path of Shri Radheyshyam Ramayan ji in Sankat Mochan Mandir. Well furnished,ultra modern,neat and clean rooms with all amenities makes a bunch of maximum satisfaction.Behaviour of all the staff was very nice. It makes our journey more comfortable.All members thought, whenever we will come to Varanasi,we will stay in Puja Residency.

Rooms are ok but are over prized. Not at all worth spending 4000 per day.

I was clean, stylish, room with excellent service in where we had dinner food was good and great value for money.

Worst hotel they say 3 star not even 1 star Housekeeping services is so poor . They don't even fill tea coffee sachets properly , when we ask they store is closed . Plates are left over outside rooms , they don't even bother remove even next morning . Pls don't even go to this hotel Not sure how this hotel got 4* rating in google , looks it is fake . We stayed 3 nights it was very bad experience. Restaurant food was ok but not hygienic. During bfast I took 1 coffee cup and it was having some dust I showed to them , they just removed and kept again in same place .