Hotel Prime Palace - Hotel in Kochi, Ernakulam - Ernakulam, India

"Absolutely delightful stay at this hotel! From the moment I stepped in, the staff's warm welcome and attentiveness made me feel at home. The rooms were immaculate, well-appointed, and offered breathtaking views. The amenities, including the spa and fitness center, were top-notch. I savored every meal at their exquisite restaurant, which catered to all dietary preferences. The location was perfect, close to attractions yet serene. What truly stood out was the exceptional service - the staff went above and beyond to ensure my comfort and satisfaction. An unforgettable experience; I can't wait to return!"

I recently stayed at prime palace hotel and had an absolutely fantastic experience. The hotel's impeccable service and attention to detail were truly remarkable. The room was spacious, beautifully furnished, and had all the amenities I needed for a comfortable stay. The staff went above and beyond to ensure my needs were met, and their friendly and professional demeanor was a highlight of my stay. The hotel's location was convenient. Overall, I highly recommend this to anyone looking for a luxurious and memorable hotel experience.

1. Staff behavior was very rude, definitely not upto the mark for a three star hotel. 2. The stink in bathroom was disgusting. There was dust on room floor as well as on bed and table.

Avoid staying in this hotel. Exorbitant Room charges and room given are far end concept here. Pathetic bed and stinking bathroom. They charged for a extra bed but mattress was given. Breakfast was pathetic and bad service from the hotel overall. I stayed for a day in room 7 and room was very bad per the charges.

Excellent experience staying over here for 2 day booking. Just 1.5 km from Ernakulam Jn. And 2.5 km from Ernakulam town. Located on the main stretch of Shenoys. Nearest metro station is Maharajas College. Centre square mall is just 600 meters walk in from this hotel. There you will find all types of big brands, cinepolis movie thetre along with bustling food court in 5th floor with all major restaurant chains. Subhash Bose park and durbar hall ground both are just 1 km from this hotel. Major bank branches and ATMs are closest to this hotel. Centrally located with all basic amenities. Hotel staffs and managers are really cordial in nature and supportive to guests. Rooms are clean with basic amenities. If you are looking for centrally located hotel property, then please try for this hotel.

The rooms are dirty and unkempt and the linen was crumpled. The room was quite tiny and the furnishings were pathetic and in a dilapidated condition. Car parking is a major problem. Will not suggest this place for a stay but what really keeps me thinking how they got a rating of 8.1?!?!!

Okay experience to begin with but did not remain okay by the end of it. Breakfast was below average. Cleanliness not upto the mark in room. Linen needs better stuff.

Excellent facilities in room, good breakfast and wifi. Nice location close to South railway station and metro station, bus stop, many ATM with banks, petrol pump 24hrs, facilities of all shops and medical needs .