Hotel Polariz - Hotel in Kannur, Parassinikadavu - Kannur, India

giving 1 star only because there is no option for 0 star. worst service ever. booked 1 room with payment. after 1 hour, they told us to book 3 more rooms because of the number of guests are 9. they should have told this at first. i was a frequent customer. but never gonna visit this place again.

Worst fecilities and hospitality, Manager don't know how to talk to customers, room boys are better than the managers. While booking for rooms they were very polite, but when we arrived they changed the tone and asked us to book additional room. Now we have to search other room as they were charging extra for other rooms

I feel ashamed to say this hotel is in my home town. Worst service ever. Dont want to mention the whole story of wat we faced. But the current service and staff are worst. After check in and paying the amount they change the rules as per the manager. Wount refer it to anyone.. Ppl who want to visist cannor or cannor temples kindly dont book rooms here.... Wish their was a zero star rating.

I recently stayed at this hotel and unfortunately, I had a very disappointing experience with their service. The staff, particularly the manager, displayed a lack of professionalism and were quite rude throughout my stay. Their attitude was unwelcoming and unhelpful, making me feel uncomfortable.

The place seemed pretty vacant and due to the same reason has not been maintained. The bathroom seemed like it had been cleaned months prior and no one has used it since then.

I never had such a worst experience in my life with a hotel industry. The room allocated was in too bad condition with lots of spiders and dusty bed sheets. On request they managed to change the room. Means, the room was available, but the customer has to request so many times to get it. Another worst part is restaurant service. They should not do the restaurant service just for the sake of doing it. No one was there to attend the customer and had to wait for 45 minutes to take the order. After finishing the food; it took another half an hour to get the bill. Finally when I asked the team there, they said bill will be settled at the time of checkout. If they had told this before, I didnt have to wait half an hour for getting the bill. The lady staff in the reception was too professional and she helped us whenever we had concerns. When no one was picking the call in restaurant for room service, she took the order and managed to service it. Appreciate the effort to keep customer happy. I never recommend this hotel for anyone because of the reason that the stake holders don't have the focus on the maintenance and customer care. There is a great opportunity for them to improve their service, cleanliness, communication, customer interaction etc. I hope; the management team will take a right action to address all concerns. Good luck.

Worst Customer service and Management. Instead of providing service the so called Manager "Commands " better Never ever Take took room here.

Very bad experience!!! provided dirty room,uncleaned washrooms, and they have not even changed the Doormats, Stinky bath towels & bed sheets Go for it if you dont have any options, But not recommended from my end.