Hotel North Star - Hotel in Udaipur - Udaipur, India

Went here for a family trip. Rooms were good and beautiful view. It is 10 mins from Udaipur Railway station. We booked two rooms. One was clean and other was not. Asked them to clean. Service is good. Hotel have lift and restaurant on top floor. Reasonable price. We booked a room for 1500 per night. They also arranged auto service to explore tourist places.

Good 2 star option for Udaipur, just the hotel lane is quite narrow , but the service is good, can stay with family, AC and geyser good, breakfast good, has lifts

I have stayed in this hotel twice and I really liked it. I couldn't observe any major con. The pros are as follows : 1. Cost effective, keeping in mind the facilities and services offered 2. Quick service 3. Polite staff 4. They allowed decoration also for my marriage anniversary 5. Cleanliness and interior is good 6. Location is great! Very near to Udaipole bus stand and railway station

Food quality not good at all, service also worst one. Have to call twice for towel, even for hot water have to request them twice to thrice. Room cost is 6k per day, in return the service look a like dharmshala. Not a good rooms, no extra services are there. Not recommended to anyone, still going to stay 2 days here, if able to find any good point then increase the star or will select 1.

Overall good hotel, rooms are good and service and behaviour of hotel staff is very good and polite.

Comfortable stay, good service and property is close to most of the local sight seeing points. The staff was polite and provided good assistance with arranging transport for travelling .

Well nothing bad with the property but lacks basic amenities like Tea Kettle in the room, toiletries or hand towel, dental kit. Although hand towel was provided when asked but nothing interesting about this property. An Oyo would have been a better option not worth spending 3000/- bucks on this property. The only good part is the breakfast they gave. A comfortable stay though!

Management from Reception to all staff seems to be like from Military or like kanun ke kitab. They say, aap 12 pm checkin karoga and 10 am checkout but board at back sides says 24 hours of time and they still mentioned 12 pm check in and 10 am checkout - contradictory statements. I checked in at 2 pm. When my wife asked for this contradictory statements then he rudely said, aap dhayan say padho kya likha ha, pher bolo. Not at all courties staff. Room attendant asked me that, from which city, area and other personal details. They doubt customers like anything and started asking too much unnecessary questions. Cleanliness was good for rooms and Reception. Another staff at reception (uncle) was helpful, decent and soft spoken. For payments they kept prompting for cash payment only. I insisted for card then they started prompting for UPI payment. I told them that i will be doing card payment only then they reluctantly take out card payment machine. Room rent including taxes was 1680/- and they ask for 2000 by stating k bakee ka hum samaj lenga. Food taste was not good. Overall, bad experience when you are expecting a customer service Bathroom kits was unavailable. Geyser not working. Tv in room has only free channels subscribed and that too kept prompting for payments not done. Window AC was making too much noise then usual one and one can face difficulty in sleeping. Not sure why they are not using split ac, which can be cost effective for them, gives appropriate looks in rooms, less noise and good experience for customers. Hotel staff, enter our straight away after ringing bell once but without permission, when he identified that, door was left open accidentally. This happened twice.