HOTEL NEW MOON INN - Hotel in Puri - Puri, India

Rooms good, but no balcony, dry your wet clothes in room, otherwise in roof, very far from sea beach. Room service very very very baddddd. Power back up existing, depending on their mood they power back up will work. No lift, Rude behavior and clean romm are their only prestige nothing else

Ground floor rooms are very congested and so small. Upper floor rooms quite better than ground floor. Too much distance from sea beach.

A very good comfortable place to stay.. Very friendly behavior of the staff and most important they are so helpful.. Neat and clean room..

Staff behaviour no doubtly very bad. Rooms clean, very far from beach, no balcony, overall very bad

Nice and clean. AC and Non-AC rooms are available. Normally 3 persons can stay in a room. Rooms are cleaned everyday. Free Wifi available. 10 min walking distance from Swargadwar. 5 min walking distance from sea beach. There is water purifier in this hotel. Check in and out timing is 7AM- 6AM. Cooking facility is available in the room.

Rooms were good but service was very poor and bad. The manager is rude and ill-behaved. The day we entered,they said to change the room. Instead of our advance booking ,they had taken another booking for our room. They forced us to leave the room. Very much disappointed. Sea is 5 -7 mints walking distance. It's situated just besides of Kakatua resturant and among the bazar area. Environment is good. But the manager and their service is very bad. Not so much recommended.

Worst experience ever. We booked a room from goibibo for 3 adults. Firstly they asked us to check in into a different hotel ( they said it was their building only). After seeing the room we were shocked. It was completely different from the one which we saw in goibibo app. It was very dirty and old room. We refused to check in there and asked them to provide a room in their building only. Then they had a discussion among them and they gave us a room in ground floor which was just beside the reception area. We became astonished after seeing that. It was so small and suffocating it was not for 3 adults. It even didn't have space from where light and air can pass through. We requested them to provide a room which has a capacity of 3 persons. They said all of their rooms are same only and they can't provide any other room. But this is completely wrong they has spacious rooms in other floors. When we said that we can't check into this room they started shouting at us. The manager along with their staffs were behaving so rudely. They even don't know how to behave with people. Their way of speaking shows how much unprofessional they are. I called to goibibo customer care. That guy also told me that the manager was shouting at him! The goibibo customer representative was so helpful, he helped me to cancel the booking and refunded the whole amount. But we had to search for another hotel. Suggesting all to think many times before booking this hotel.

Everything was good at this hotel. Staff behaviour was also good and they are of helpful nature. But one problem is that during light cut off they didn't run the generator promptly and on telling to run the generator they hesitate to run. As there is more heat it is not possible to stay without fan. Besides this everything was good.